welcoming refugees & immigrants, and enriching Connecticut's community since 1982.

Integrated Refugee & Immigrant Services (IRIS) is a non-profit agency whose mission is to help refugees and other displaced people establish new lives, strengthen hope, and contribute to the vitality of Connecticut’s communities.

Welcoming persecuted people from other countries is America’s most noble tradition. IRIS helps newcomers on the road to self-sufficiency by providing lifesaving support during their transition to life in the United States.

 

We offer the following services to refugees and immigrants, available in Connecticut.

 

Please bear with us for the next few weeks! Our site is under heavy construction. 

HOUSING

IRIS provides basic needs on arrival including housing, furniture, groceries and household goods.

EMPLOYMENT

Through career counseling, job skills training, and outreach to employers, IRIS helps clients prepare for, start, and succeed in jobs.

HEALTH

IRIS schedules and accompanies clients to medical appointments and helps clients learn to navigate the system independently.

LEGAL

Our legal team reunites families from overseas, helps refugees obtain U.S. citizenship and offers representation to people seeking asylum.

EDUCATION

IRIS enrolls children in school and provides them with tutoring as well as daily English classes for adults. In addition, robust summer learning and higher education programs help our families reach their fullest potential.

CASE MANAGEMENT

Case managers help families reach self-sufficiency, as well as provide intensive case management and counseling support to refugees with the greatest needs.

OUR STORY

IRIS empowers refugees and immigrants to become self-sufficient and integrated into their new communities. At the same time, newcomers enrich our communities, making this a better place for all of us.

“The killing of innocent black people needs to stop."

Weruche U. George, Asylee from Nigeria

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CAREER OPPORTUNITIES

WORK WITH US

IRIS has a casual work atmosphere where everyone’s opinions and ideas are valued. We’re committed to work-life balance and offer everyone opportunities to learn, experiment, and grow. If you’re looking to add meaningful purpose to your work or want a life-changing fellowship to get your career off on the right foot, then you’ll love working here. Please see our open positions and volunteer opportunities below.

IRIS (Integrated Refugee & Immigrant Services, Inc. www.irisct.org) is a dynamic refugee resettlement agency in New Haven CT. IRIS serves people from all over the world who have fled persecution in their home countries to start new lives and become self-sufficient, contributing members of their new communities. While IRIS has traditionally focused on helping refugees, it is increasingly serving a more diverse immigrant
population.

IRIS is looking for a full-time Case Manager to join our Intensive Case Management (ICM) program team. This program is funded through a Preferred Communities (PC) grant from the Office of Refugee Resettlement. It provides 6 to 12 months of intensive case management support to refugees, asylees and Special Immigrant Visa holders who face mental and physical health barriers to their resettlement as well as other risk factors.

General Description
The PC ICM Case Manager serves a relatively small case load of high needs clients. The Case Manager conducts assessments, develops service plans, provides direct service, refers clients for additional services and advocates for their specific needs to be met. The PC grant demands that case managers comply with strict administrative requirements. The Case Manager works in tandem with another PC Case Manager and within a larger Health & Wellness team.

Currently the IRIS office is closed due to COVID-19. Work is done mainly remotely but Case Managers are still expected to visit client homes and interact with clients in a socially distanced manner, as needed.

Essential Duties and Responsibilities include:
• Conducts assessments to determine client needs and eligibility for PC services
• Develops an individualized service plan focused on the clients’ self-sufficiency goals
• Maintains frequent contact with assigned cases, including home visits (once a month minimum, but more as needed). (Home visits are currently conducted outside clients’ homes, remaining 6 feet apart
and wearing masks.)
• Assists clients in accessing appropriate external services and public benefits
• Coordinates with other IRIS staff and community providers for services including English class, childcare, education, health care, employment, immigration legal services, mental health services, addiction services, disability services and benefits, housing services, etc.
• Ensures clients’ basic needs (housing, food, clothing, etc.) are addressed and that as soon as possible they can meet these needs on their own
• Transports and accompanies clients to appointments for various services and helps them find ways to get to their appointments independently (currently adjusted, due to COVID-19)
• Provides additional community and cultural orientation, as needed
• Provides crisis intervention and/or arranges for this to be provided, as needed
• Ensures that proper language interpretation and translation are provided as needed for meetings with clients and for important written documents
• Maintains case files, case notes and required documentation for each case
• Maintains and update PC database with client information, periodic assessments, resources and gaps, and referrals
• Closes and transfers cases in a timely fashion, as appropriate
• Participates in PC program network meetings
• Participates in regular H&W and CM team meetings
• Other related tasks as assigned by the Health & Wellness Manager or Director of Case Management

Requirements
Candidates must have:
• at least 2 years of professional case management experience (not counting internships)
• ability to quickly establish and maintain a good rapport with various types of clientele,
• strong understanding of culturally sensitive case management, commitment to anti-racism and the mission of IRIS
• strong communication skills, ability to work collaboratively,
• meticulousness and attention to detail,
• ability to handle multiple demands and shifting priorities in a fast-paced environment,
• ability to balance client facing working and administrative responsibilities.
• ability to set limits with clients and enforce strict policies,
• fluency in spoken and written English,
• computer skills including email and internet, Google Docs and ability to manipulate basic spreadsheets,
• US driver’s license, good driving record, and willingness to drive clients to appointments (normally, not necessarily in the context of COVID-19)

Ideal clients will have:
• a Masters of Social Work degree
• experience working with refugees or other immigrant populations
• strong understanding of the refugee resettlement process
• knowledge of DSS, SSI, AccessHealthCT applications and benefits
• proficiency in another language (Pashto, Dari, Arabic, Swahili especially)

To apply, send an email to Director of Case Management, at humanresources@irisct.org as soon as possible
with the following:
• A subject line that says “PC Case Manager”
• A cover letter
• An attached resume

Applications will be reviewed in the order they are received and until the position is filled.

OUR MISSIONS

VOLUNTEER AT IRIS

Volunteers are an invaluable part of the IRIS team. Click here for available volunteer roles.

To apply: Complete the IRIS Volunteer Application here. You will receive an email copy of your application. Please forward that along with your resume to the Volunteer Programs Specialist (format: Last name, First name Resume.pdf).

OUR MISSIONS

intern at iris

Interns commit 15+ hours per week for a minimum of three months, and all internships are unpaid. Our interns are typically undergrad and masters students, but internships are open to any community member who is interested in our work.

Click here for available internships at IRIS. 

To apply: Complete the IRIS Intern Application here. You will receive an email copy of your application. Please forward that along with your most recent resume to the Volunteer Programs Specialist (format: Last name, First name Resume.pdf).  Questions? Email the IRIS Volunteer Programs Specialist at volunteer@irisct.org.