Job Opportunities

Work with us

IRIS has a casual work atmosphere where everyone’s opinions and ideas are valued. We’re committed to work-life balance and offer everyone opportunities to learn, experiment, and grow. If you’re looking to add meaningful purpose to your work or want a life-changing fellowship to get your career off on the right foot, then you’ll love working here. Please see our open positions and volunteer opportunities below.

IRIS – Integrated Refugee & Immigrant Services, Inc. (www.irisct.org), a dynamic nonprofit organization in New Haven CT, has an opening for a full-time Paralegal in its Legal Department. IRIS is a refugee resettlement agency providing high quality and culturally sensitive assistance to immigrants and refugees in Connecticut. Our goal is to help immigrants establish new lives, regain hope, and contribute to the vitality of Connecticut’s communities. IRIS currently serves clients from Syria, Iraq, Afghanistan, Democratic Republic of Congo, Eritrea, Cuba, Sudan, Egypt, and Venezuela, among others. 

IRIS’s Legal Department: IRIS offers legal services, among its other services. IRIS’s Legal Department provides representation to: 1) refugees and asylees applying for lawful permanent residence, naturalization, and reunification with family members; 2) immigrants filing for asylum; and 3) immigrants in deportation proceedings. The Legal Department currently consists of five attorneys (both part- and full-time), each of whom covers one or more of the practice areas listed above, and one other full-time paralegal.

The Paralegal’s Role: The Paralegal assists each of the attorneys, and his/her responsibilities will vary by practice area. Examples of the kinds of tasks each practice area requires are provided below. For our refugee and asylee clients filing for green cards, citizenship, and family petitions, the Paralegal will assist the attorney by calling clients to schedule meetings, preparing applications in advance of meetings, copying and filing clients’ documents, completing other USCIS forms (e.g. applications for travel documents, employment authorization, humanitarian parole, certificates of naturalization), handling visa processing, and general research. For asylum applicants, the Paralegal will assist the attorney by conducting intakes with potential clients, researching country conditions for clients whose cases we take, compiling documents ultimately submitted to USCIS on the client’s behalf, communicating with clients including those with intensive needs and anxieties, and arranging for any interpreters needed by the attorneys. For clients who are facing deportation, the Paralegal will assist the attorney by conducting intakes with potential clients and filling out the attendant intake forms, coordinating with peer legal services organizations on a shared removal defense project, visiting out-of-state detention facilities (in MA and NH) when clients are housed there, providing ongoing case support, and handling filings in Immigration Court.

Responsibilities that are common to all practice areas are:

• interpreting/translating where able, or arranging for interpretation assistance from others. Proficient in whichever language is needed
• supervising the work of several interns who volunteer with us during regular hours, assigning them work and directing them in their tasks;
• organizing and managing the department’s electronic and hard-copy files and organizing our physical space (when we’re back in it).

The Paralegal reports to the Director of the Legal Department. The Paralegal position is full-time (40 hours per week), and pay is set at $20.80 an hour. Full medical benefits are included.

Prerequisites: Candidates must be fluent in both English and Spanish (speaking, reading and writing), and any other language skills are strongly preferred. Candidates must have relevant experience or educational background (having already worked with immigrants and handled filings in Immigration Court will be deemed a plus); strong writing, communication and organizational skills; computer skills including Microsoft Word and Excel; and ability to handle multiple demands and shifting priorities in a fast-paced environment. Candidates must have a demonstrated commitment to the mission of IRIS and awareness and sensitivity to multicultural issues.

 To apply, send an email to Amy Lynn, humanresources@irisct.org with the following:

• A subject line that says: “PARALEGAL: [Candidate first and last name]”
• Cover letter
• Resume
• Contact information for two references

IRIS (Integrated Refugee & Immigrant Services, Inc., www.irisct.org), a dynamic refugee resettlement agency in New Haven CT, has an opening for the full-time position of R&P Manager (anticipated start date June 15). IRIS helps people fleeing persecution in their home countries to start new lives and become self-sufficient contributing members of their communities. IRIS currently serves clients from countries such as Afghanistan, DR Congo, Iran, Sudan and Syria.

General Description
The Reception & Placement Manager will lead a dedicated team in welcoming and providing assistance to
hundreds of newly arriving refugees each year, while meeting the Reception & Placement (R&P) requirements of the federal refugee resettlement program. As the R&P team is a refugee’s first contact with the United States, the Manager will ensure that services are provided in a way that new arrivals feel warmly welcomed and respected. The R&P Manager focuses on quality of service and efficiency, ensuring compliance with R&P program requirements including oversight of financial disbursements. The R&P Manager supports the team to meet challenges, deal with difficulties, sets ambitious goals and enforces policies. The R&P Manager is also responsible for coordinating content and ensuring quality of CORE cultural orientation for all new arrivals.

Essential Duties and Responsibilities include:
• Supervises R&P Case Manager(s), Case Management Assistant, interns and volunteers (conducts regular
individual check-ins and annual performance reviews, helps team members set and measure performance
and personal development goals)
• Facilitates weekly meetings with R&P team, ensures that schedules are coordinated to ensure efficiency
• Oversees interviewing and training of R&P interns and volunteers
• Helps develop and enforce IRIS R&P policies and standards
• Meets with clients if problems are escalated (grievance procedure)
• Serves as support and back up if R&P Case Manager is unable to perform duties because of absence
(vacation, illness) or large number of simultaneous tasks
• Reviews client case files to ensure compliance (30 and 90 day checks)
• Determines and reviews initial rental assistance plans and monthly requests
• Completes and submits all R&P expense disbursement forms
• Ensures that R&P & flex funds are fully spent in a timely manner
• Ensures that referrals/handovers to post R&P case managers are complete and timely
• Supports R&P Case Managers in housing acquisitions to ensure timeliness of lead inspections, lease
signings and apartment set-ups
• Oversees CORE content delivery and ensures compliance with requirements (regularly observes CORE,
ensures required topics are delivered, ensures presenting responsibilities and backups are assigned, provides support and feedback to presenters)
• Oversees IRIS’ Diaper Bank
• Communicates with Senior Director of Programs to troubleshoot and keep informed of progress/challenges

Requirements
Candidates must have:
• at least 3 years of professional experience in service-oriented field
• ability to manage a team, strong leadership qualities,
• strong communication and organization skills,
• meticulousness and attention to detail,
• familiarity with principles of grant funding and compliance
• ability to develop and monitor spending according to determined budgets,
• ability to handle multiple demands and shifting priorities in a fast-paced environment,
• commitment to anti-racism and IRIS’ mission
• ability to quickly establish and maintain a good rapport with various types of clientele,
• ability to set limits with clients and enforce strict policies,
• fluency in spoken and written English,
• strong computer skills including Microsoft Office and Google suite; ability to manipulate basic spreadsheets,
• US driver’s license, insurance, good driving record.

Ideal candidates will have:
• experience managing a team and/or a social service program,
• case management or social work experience
• experience working with refugees or other immigrant populations or related personal experience,
• knowledge of the US refugee resettlement program generally and Reception & Placement program
specifically
• knowledge of DSS, SSA, CT AccessHealth applications and benefits
• proficiency in another language (Arabic, Dari, Farsi, Pashto, Swahili especially)

To apply, send an email to Senior Director of Programs, at humanresources@irisct.org with the following:
• A subject line that says “R&P Manager: [Candidate first and last name]”
• A cover letter
• An attached resume including at least 2 supervisory references

Applications will be reviewed in the order they are received and until the position is filled.

IRIS (Integrated Refugee & Immigrant Services, Inc.) is a dynamic refugee resettlement agency in New Haven, CT. IRIS serves people from all over the world who have fled persecution in their home countries to start new lives and become self-sufficient, contributing members of their new communities. While IRIS has traditionally focused on helping refugees, it is increasingly serving a more diverse immigrant population.

IRIS is looking for a part-time Housing & Donations Coordinator who will lead efforts to collect donated furniture and furnish welcoming homes for newly arriving families and support IRIS’ weekly food pantry and bike distribution program.

General Description
IRIS must ensure that all newly arriving refugees are placed in safe and welcoming homes. Working under the guidance of the Housing & Donations Manager, the Housing & Donations Coordinator will lead the effort to collect furniture donations and furnish apartments for newly arriving families. The H&D Coordinator will coordinate with volunteers and donors to schedule pick up appointments and set up apartments according to IRIS’ high standards. The H&D Coordinator will also help welcome and register patrons at IRIS’ weekly food pantry and oversee IRIS’ Bike distribution program. The ideal candidate has a variety of skills including ability to move heavy furniture, communication, team leadership, donor relations, and problem solving. While some administrative tasks could be accomplished remotely, most of the H&D Coordinator’s work must be done at the office or in person in other locations while taking necessary precautions related to COVID-19.

Essential Duties and Responsibilities include:

Donations Coordination
• Responds to calls and emails related to donations of household items, schedules pick up appointments and cultivates relationships with donors.
• Drives to homes (mainly in Greater New Haven) to collect furniture from donors.
• Communicates needs for volunteer help to H&D Manager and IRIS Volunteer Coordinator.
• Helps H&D Manager train and manage interns and volunteers
• Keeps an inventory of all required furniture and household items.
• Ensures that IRIS storage spaces are well organized, in coordination with volunteers
• Manages donations waste removal and coordinates donations to other organizations
• Ensures that IRIS truck and other vehicles are properly managed

Client Services Coordination
• Coordinates the housing preparation, including coordinating volunteer support and transportation, cleaning apartment, furnishing it, and supplying all necessary household goods.
Uses R&P Home Supply checklist to ensure all required items are in apartment prior to client’s arrival.
• On occasion, helps a family who is already established move to a new apartment or delivers furniture to
a non R&P clients
• On occasion, removes furniture left behind by when a family moves from their apartment, if determined
to be necessary by SDP in accordance with policy
• Completes administrative paperwork necessary for compliance with funders and regulators- i.e. checklists of what items are provided in each apartment set-up.
• Completes case notes for apartment set-ups and any other relevant activities

Food Pantry
• Welcomes patrons to the food pantry, signs them in and registers new patrons
• Maintains Food Pantry Statistics spreadsheet including updating new registrants received at each pantry and new staff referrals on a weekly basis.
• Supports H&D Manager as need to ensure that pantry runs smoothly, that patrons feel welcome,
respected and safe, that food is handled safely and that all volunteers stay on task.

Bike Program
• Supervises the Bike Program – The program is typically coordinated by a volunteer. When no volunteer
is available, the H&D Coordinator is responsible for all bike program activities.
• Coordinates with the BSBC to arrange for appropriate bicycles and accessories to be provided for
program beneficiaries
• Coordinates with interpreters and clients to schedule training sessions and distribution

Requirements

Candidates must have:

• At least 2 years of experience in customer service or equivalent field (examples: retail, sales, reception,
food service, donor relations, etc.)
• Ability to lift 100lbs with one other person and a minimum of 50lbs individually
• Driver’s license, insurance, good driving record and ability to drive a 10 foot box truck
• Experience leading small teams and delegating tasks
• Ability to troubleshoot and problem solve, to juggle multiple commitments and shifting schedules, to effectively manage time and to make informed and commonsense decisions
• Excellent spatial perception and ability to efficiently pack and store furniture
• Excellent oral and written communication skills in English
• A demonstrated commitment to anti-racism and IRIS’ mission
• A basic understanding of refugee resettlement
• Energy and enthusiasm for the work
• Experience and comfort using basic computing and spreadsheet software (Word, Excel, Google Docs)

Ideal candidates will have:
• Significant furniture moving experience
• Experience loading and driving a box truck
• Experience handling donor requests
• Experience supervising colleagues or volunteers
• Experience working at a food pantry
• Fluency in spoken Spanish
• Experience working with interpreters
• Strong understanding of the refugee resettlement process
• The ability to speak another language, especially Arabic, Dari/Farsi, Pashto, Swahili, Spanish

To apply, send an email to Senior Director of Programs, at humanresources@irisct.org as soon as possible with
the following:

• A subject line that says “H&D Coordinator”
• A cover letter
• An attached resume including 3 professional references

The position is available immediately. Applications will be reviewed in the order they are received and until the
position is filled.

IRIS is looking for a part-time Supportive Therapy Clinician who will provide one on one therapy using a culturally sensitive, holistic approach to refugees and immigrants experiencing mild to moderate mental health symptoms. This part-time position averages 10 hours a week.

General Description IRIS has a need for in-house mental health expertise. Working within the Health & Wellness department and in collaboration with several other IRIS staff members, the Clinician will play a key role in ensuring that clients access the mental health care they need. The Clinician accepts referrals from IRIS staff and local medical professionals. The Clinician offers one on one counseling, with interpretation if needed, and refers clients to other mental health care providers as appropriate. The Clinician also plays a key role supporting IRIS staff as they deal with particularly complicated client situations.

PRIMARY RESPONSIBILITIES: 
• Receive therapy referrals from IRIS staff
• Coordinate with medical professionals to receive referrals or confirm needs of clients referred by IRIS staff
• Maintain list of eligible clients with some degree of priority (waiting list), as needed
• Prepare for counseling sessions including logistics with clients and interpreter
• Meet with clients individually in order to develop an action plan and maximize adaptive coping skills
• Maintain case notes of sessions separate from main database
• Maintain coordination of care with IRIS staff and medical professions
• Serve as resource to IRIS staff and partners such as co-sponsors as needed
• Meet with clients to conduct urgent assessments and recommend follow up action (In situations where it is not possible otherwise, these assessments may be conducted at clients’ home)
• Other tasks as requested by Health & Wellness Manager and Director of Case Management

CANDIDATES MUST HAVEN: 
• Active license in one of the following: Clinical Social Work, Marriage and Family Therapist, Psychologist, Professional Counselor, Psychological Associate, Advanced Nurse Practitioner, Psychiatrist
• Master’s degree in mental health, counseling, therapy, psychology, or social work
• Experience in one-on-one direct counseling
• Experience and/or ability and willingness to use in-person and phone interpreters during sessions
• Understanding of basic therapeutic models such as: Cognitive Behavioral Therapy, Humanistic Therapy, Integrative/Holistic Therapy, Mindfulness
• Strict adherence to the ethical standards of the profession – Code of Ethics compliant
• Strong understanding of culturally sensitive therapy, commitment to anti-racism and the mission of IRIS
• Strong understanding of the refugee resettlement process
• Ability to work collaboratively with multiple people and programs within IRIS

To apply, send an email to Director of Case Management, at humanresources@irisct.org as soon as possible with the following:

• A subject line that says “Supportive Therapy Clinician”
• A cover letter
• An attached resume
Applications will be reviewed in the order they are received and until the position is filled.

OVERVIEW: This short-term teaching position with our Summer Learning Program runs from late June through mid-August; candidates should also be available for 10 – 20 paid hours between April and the start of the program, including up to three two-hour Saturday workshops. The salary is $23 per hour. If you are an experienced teacher of children under the age of five, especially if you’ve worked with English language learners, please apply. The IRIS Summer Learning Program will have 20 – 35 early learning students per day, mostly from Africa and the Middle East, at a location in or near New Haven. The SLP Pre-School Readiness Teacher will lead this group, aided by many interns and volunteers, with management and input from the program manager.

Note: Please keep in mind that the format of the Summer Learning Program is subject to change based on potential restrictions associated with the COVD-19 pandemic. The program itself may be 100% in-person, 100% remote, or operated on a hybrid model. Candidates for this position should feel comfortable operating Chromebooks and facilitating group activities using platforms such as Zoom and Google Classroom.

Job Summary & General Responsibilities
The Summer Learning Program Preschool Readiness Teacher (SLPPSRT) will assist with the facilitation of daily programming for 20-35 ELL refugee students between the ages of 0 and 4.5 who are enrolled in the IRIS Summer Learning Program. The students will be divided into two separate age and level appropriate groups to promote early learning and social success. The SLPPSRT will be responsible for contributing to a positive learning environment and assisting daily with a class of up to 25 students with a team of volunteers and interns to meet daily needs of students.

 Specific Duties
• Lead a class of up to 25 ELL preschool students of similar ages and levels with the help of a group of interns and volunteers.
• Create the best possible language-rich learning environment for the students in the classroom by addressing challenges early and working closely and communicating well with team members.
• Plan, review, and re-evaluate curriculum and daily lesson plans with the Family Literacy ESOL Class Project Manager on a daily basis to best meet the needs of students.
• In conjunction with curriculum and lesson planning, assist in creating a list of necessary learning and program supplies.
• Join brief team morning meetings to review lesson plans and daily projects, and afternoon meetings to review and plan for the next day.
• Collaborate with ESL program staff and volunteers to facilitate interactive literacy activities with the children and their mothers.
• Assist in the planning and supervision of regular indoor/outdoor recreational activities both on and off site to promote exercise, healthy living habits, and language development.

 To apply: send an email to humanresources@irisct.org by February 26 with the following:
• A subject line that says “SLP Preschool Readiness Teacher” and your name
• A cover letter
• An attached resume
Contact information for 2 references

IRIS is looking for a full-time Healthcare Coordinator who will help newly arriving clients access healthcare and learn to navigate the American healthcare system independently.

 

General Description

IRIS must ensure that all newly arriving refugees receive a medical exam within 30 days of arrival and access follow up care as needed notably including immunizations, women’s health and dental care. The Health Coordinator is primarily responsible for ensuring that new arrivals are connected to local health care providers and that they learn to navigate the health care system independently. The Healthcare Coordinator coordinates care with various local providers including the Yale Refugee Clinic, Yale Women’s Center, Fair Haven CHC, Cornell Scott Hill HC and others. The HC will also support clients with emergency medical needs and other significant needs that continue beyond the initial resettlement period.

         The Healthcare Coordinator advocates on behalf of clients and engages with the local medical community on issues related to refugee and immigrant health and health care. As IRIS works increasingly with new populations, we will aim to integrate services for these populations into existing work.

During the current pandemic, the Healthcare Coordinator is also supporting clients to understand and get tested for COVID-19. It is planned that they will also support vaccination education and outreach.

         The IRIS office is currently closed to clients. The position is mainly remote for now, but is expected to be office-based again when it is considered safe to do so.

 

Essential Duties and Responsibilities include:

Coordinate healthcare for newly-arrived refugees

  • Arrange for refugees to receive a Refugee Health Assessment (RHA) within 30 days of arrival.
  • Schedule RHA and pre-screening appointments and request medical interpreters.
  • Facilitate clinic physicians’ access to overseas medical exam forms when available
  • Ensure clients have adequate transportation to attend RHA pre-screening and attend clinic appointments (arrange or provide transportation, or confirm that clients are able to get to the clinic on their own)
  • Ensure RHA forms are completed, filed in case files, and sent to the H&W Manager in a timely manner.
  • Ensure pediatricians complete school forms in a timely manner and that the education coordinator has access to the forms.
  • Schedule appointments for—and help clients access—primary care, dental care, vision care, physical therapy, mental health care, and women’s health care/pre-natal care, as necessary. Follow up on referrals to specialists, diagnostic imaging, chest clinic, and other appointments as necessary.
  • Schedule initial intake with WIC program, for pregnant woman and child under age 5, and ensure that they learn to use their WIC benefits.
  • Provide information as requested to the State Refugee Health Coordinator.

Teach medical self-sufficiency

  • Help refugees and other immigrants achieve self-sufficiency by teaching them how to navigate the U.S. healthcare system independently.
  • Instruct clients on how to fill prescriptions at a pharmacy, properly take medications, independently schedule appointments, and utilize public transportation or medical taxis.
  • Assist clients in creating MyChart accounts and help them learn to use them
  • Lead cultural orientation (CORE) classes related to health
  • Lead co-sponsor training sessions on health
  • Encourage self-sufficiency by not doing things for the clients that they are capable of doing themselves, explaining limits of IRIS’ role and IRIS policies about assistance as needed

Engage with the community

  • Work closely with the Health & Wellness Manager and the Volunteer Coordinator to recruit a constant supply of volunteers and interns and train and supervise the assigned volunteers and interns.
  • Educate and train medical providers about refugee resettlement, the unique health needs of refugees, and exhibiting cultural and linguistic competence in serving refugees and immigrants including the use of medical interpretation
  • Represent IRIS in the community to students, organizations, and clinics interested in learning about refugee and immigrant health.

Administrative responsibilities

  • Request medical record numbers for new clients from NHPCC
  • Contact medical billing offices as clients’ bills are received and provide insurance information.  For those bills that are problematic, troubleshoot to find a solution.  Notify clients when they have outstanding bills and assist in resolving them. Communicate with case managers to resolve insurance issues due to DSS problems.
  • Case note pertinent information for each client, especially within the 90-day R&P period: Health assessments, office visits, referral appointments, psych follow ups, vision, dental, ED visits and any other services HC provides
  • Maintain the Health database by transferring all case information from the IRIS case lists
  • Add all pertinent information from arrival notice emails to Health database.

Requirements

Candidates must have:

  • Bachelors’ degree or at least 3 years of professional experience
  • Basic knowledge of U.S./Connecticut healthcare system including primary care, Medicaid/HUSKY insurance, how to identify providers, how to schedule appointments, etc.
  • Basic knowledge of the challenges refugees and immigrants face as they learn to navigate this healthcare system
  • Energy and enthusiasm for the work
  • The ability to troubleshoot and problem solve, to juggle multiple commitments, to manage time and to make good decisions
  • The ability to make clients feel welcomed, heard and supported
  • The ability to set limits with clients and encourage self-sufficiency
  • Excellent oral and written communication skills in English
  • Experience using basic computing and spreadsheet software (Microsoft Office and Google Suite)
  • A commitment to anti-racism and the mission of IRIS

Ideal candidates will have:

  • A degree in public health or social work
  • Experience working in public health or case management
  • Experience serving an immigrant population
  • Experience working with interpreters
  • Strong understanding of the refugee resettlement process
  • The ability to speak another language, especially Arabic, Dari/Farsi, Pashto, Swahili, Spanish

This position is budgeted at $40,000 annual compensation.  Benefits include vacation, sick days, holidays, life insurance, short- and long-term disability insurance; optional health, vision, dental insurance; eligible for 403b pension plan after 1 year of service.

 

To apply, send an email to Senior Director of Programs, at humanresources@irisct.org as soon as possible with the following:

  • A subject line that says “Healthcare Coordinator” and your name
  • A cover letter
  • An attached resume including 3 professional references

The position is available immediately. Applications will be reviewed in the order they are received and until the position is filled.

POSITION:  Development Manager

SUPERVISOR: Director of Community Engagement

HOURS/FULL-TIME EQUIVALENCY: 40 hours per week or 1.0 FTE

OVERVIEW:

As an integral part of the Community Engagement Team, the Development Manager will cultivate, steward, and expand the relationships between the organization and its donors at all levels. This will be achieved by providing extraordinary management and service for supporters of all types. This position oversees a part-time Grant Writer and a full-time Constituent Relationship Management Database Coordinator, as well as multiple interns and volunteers.

KEY FUNCTIONS:

Donor Relations & Systems Management

  • Evaluate, develop and implement retention strategies for targeted donor segments, including implementation of annual appeal, Great Give, monthly donor, and other appeals
  • Oversee and implement the review, recording, and acknowledgment by written correspondence and other creative means, all corporate, institutional, individual and event gifts, as well as employer matching contributions
  • Oversee the fulfillment of data and reporting requests, including the production of donor lists, regular progress reports and extractions of data for analytical and donor cultivation purposes
  • Oversee the maintenance of accurate and up-to-date donor contract and biographical information, as well as unique contextual information critical to relationship management and tracking
  • Oversee the execution of data integrity projects including returned mail, address updates, merge, and inactivation processes
  • Oversee the maintenance of gift information and donor correspondence within central files
  • Oversee and participate in gift reconciliation with the general ledger and support for audit needs
  • Assist and/or participate in donor cultivation and stewardship events as needed

Grants Management

  • Track grant application and report deadlines for all existing foundation funding sources
  • Research new grant prospects for consideration
  • Oversee and prepare letters of interest, grant proposals, reports, and project budgets for new and existing foundation funding sources in coordination with the Director of Community Engagement, key program staff and/or Executive Director

Communications Systems and Media Supports

  • Oversee maintenance and regular integration of general supporter and volunteer communication databases (ie. Mail Chimp, eTapestry, etc.)
  • Cross functional support and input into social media, e-newsletter, strategy and content as it relates to campaigns and areas of special interest
  • Respond to periodic media requests, coordinating interviews and/or participant in limited media interviews

Key Attributes

  • Positive, solution-oriented personality and style
  • Strong people skills, as well as customer service
  • Ability to supervise teams and work as part of a team, as well as independently
  • Thrives in grassroots, start-up style organizational culture
  • Commitment to maintaining confidentiality and exceptionally high quality standards
  • Dedication to serving the immigrant community

Professional Requirements

  • Proficiency in Microsoft Office
  • Proficiency in Google Suite
  • Proficiency in or ability to learn and use development software
  • Proficiency in social media platforms (e.g. Facebook, Twitter, Instagram)
  • Experience with or ability to quickly learn communications software (e.g. Constant Contact, MailChimp, etc.)
  • Excellent oral and written communication skills
  • Ability to gather, analyze and summarize information including numerical, financial and contextual data
  • Outstanding organizational skills and attention to detail

Education Requirements

  • Bachelor’s Degree or equivalent experience
  • Minimum 6-8 years professional experience

To apply, send an email to humanresources@irisct.org as soon as possible with the following (please no phone calls):

  • A subject line that says “Development Manager”
  • A cover letter
  • An attached resume

Applications will be reviewed in the order they are received and until the position is filled.

Job Announcement

Manager of Youth Services and Education Advocacy

April 2021

IRIS (Integrated Refugee & Immigrant Services, Inc., www.irisct.org), a dynamic refugee resettlement agency in New Haven CT, has an opening for the full-time position of Manager of Youth Programs and Education Advocacy. IRIS helps people fleeing persecution in their home countries to start new lives and become self-sufficient contributing members of their communities. IRIS currently serves clients from countries such as Afghanistan, DR Congo, Iran, Sudan and Syria.

General Description

The Manager of Youth Services and Education Advocacy (MYSEA) supports the aspirations of refugee, asylee, and immigrant families to access educational opportunities and schooling in the greater New Haven area. The MYSEA manages summer and in-school tutoring programs that expand upon clients’ academic and social progress. As manager of the Public Education About Refugees program, the MYSEA also raises awareness of refugees and their experiences through events, presentations, and workshops. Finally, the MYSEA provides targeted tutoring and intervention to high-need students.

Specific Duties

Summer Learning Program

Coordinates and facilitates daily programming for 70-100 recently-arrived refugee students between the ages of 5 and 16 who are enrolled in the IRIS Summer Learning Program

Oversees a team of lead and assistant teachers, interns, and volunteers who implement the instructional and enrichment goals of the SLP; guides lead and assistant teachers with trainings and support for curriculum design and management strategies

Assesses and meets daily needs of SLP students by creating the best possible learning environment

Organizes recreational opportunities and field trips to sites around the New Haven area; facilitates visitations to the program from local individuals and organizations; communicates with managers of similar programs to share and develop best practices

Writes post-SLP reports and analysis to highlight best practices and areas of growth for the coming years; maintains a database of volunteers, visitors, and partnering institutions who wish to work with the SLP in coming years

In-School tutoring

Oversees the operation of an in-school tutoring team that includes at least 20 volunteer and intern in-school tutors

Liaises with schools to pair capable tutors with students in need of extra support; works with tutors and school administrators to ensure that services are delivered in a way that best serves students’ needs

Executes site visits to schools to observe tutors and offer constructive feedback

Provides tutors with curricular and material support

Tracks student performance via grade reports to ensure that in-school tutoring is positively impacting students’ academic growth


Public Outreach and Education

Facilitates presentations and workshops in New Haven and the surrounding areas to educate people about refugees and offer them the opportunity to hear the stories of IRIS clients

Works with local educators to develop unit and lesson plans about refugees and their experiences

Youth Leadership and Mentorship

Co-plans and facilitates weekly workshops with high school-age refugee and immigrant youth to build college and career readiness skills and support students with their personal, professional, and academic goals

Facilitates weekly sessions with high school-age refugee and immigrant youth to encourage fellowship and explore issues related to identity and culture

Extracurricular Support

Builds and maintains relationships with citywide organizations and learning institutions to ensure that eligible and willing IRIS clients are enrolled in quality after-school programs; informs parents and students about after-school and extracurricular opportunities

Supervises: Volunteer in-school tutors, interns, SLP staff

Reports to: Director of Education Services

Requirements

Candidates must have:

• at least 3 years of professional experience in service-oriented field

• ability to manage a team, strong leadership qualities,

• strong communication and organization skills,

• meticulousness and attention to detail,

• ability to develop and monitor spending according to determined budgets

• ability to handle multiple demands and shifting priorities in a fast-paced environment,

• commitment to anti-racism and IRIS’ mission

• ability to quickly establish and maintain a good rapport with various types of clientele,

• ability to set limits with clients and enforce strict policies,

• fluency in spoken and written English,

• strong computer skills including Microsoft Office and Google suite; ability to manipulate basic spreadsheets,

• US driver’s license, insurance, good driving record.

Ideal candidates will have:

• experience managing a team and/or a social service program,

• experience with youth-facing (or youth-serving) organizations

• experience working with refugees or other immigrant populations or related personal experience,

• knowledge of the US refugee resettlement program generally

• proficiency in another language (Arabic, Dari, Farsi, Pashto, Swahili especially)

To apply, send an email to Director of Education, at humanresources@irisct.org with the following:

• A subject line that says “MYSEA: [Candidate first and last name]”

• A cover letter

• An attached resume including at least 2 supervisory references

Applications will be reviewed in the order they are received and until the position is filled.