Job Opportunities

Work with us

IRIS has a casual work atmosphere where everyone’s opinions and ideas are valued. We’re committed to work-life balance and offer everyone opportunities to learn, experiment, and grow. If you’re looking to add meaningful purpose to your work or want a life-changing fellowship to get your career off on the right foot, then you’ll love working here. Please see our open positions and volunteer opportunities below.

To apply for any of the jobs below, send an email to humanresources@irisct.org with the following:

  • A subject line that says Job Title and your name
  • A cover letter
  • An attached resume including three professional references (at least two direct supervisors)

If you are interested in more than one position, please send a separate email for each position for which you would like to be considered.

In submitting an application for employment, the applicant grants IRIS permission to check references as well as question anyone who might be familiar with the candidate’s job performance.

Community Sponsor Coach – Connecticut
(full-time, hybrid or on-site)

IRIS (Integrated Refugee & Immigrant Services, Inc., www.irisct.org) is a dynamic refugee resettlement agency with offices in New Haven and Hartford, CT. IRIS serves people from all over the world who have fled persecution in their home countries to start new lives and become self-sufficient, contributing members of their new communities. IRIS serves refugees, asylum seekers, asylees, undocumented neighbors and other immigrants as well.
The Community Sponsor Coach (CSC) works with community groups throughout Connecticut in partnership with the IRIS Co-Sponsorship Team. The CSC works primarily with the Co-Sponsorship Program Manager and assigned CS groups to oversee resettlement of refugee and immigrant families in Connecticut communities as the families successfully restart their lives in the U.S.

Programs
● Oversees resettlement of families within the Reception & Placement program, humanitarian parole, asylum seeker programs, and others as identified.
● Focuses on family self-sufficiency, as soon as practical, as a core tenet of all programs
● Centers community volunteer engagement and management in successful family resettlement as a core component of position and program success

Group Oversight and/or Case Management
● Provides ongoing CS group guidance and coaching, as needed and requested by clients and CS group leads throughout resettlement period
● Assists CS group leads in identifying resources to be accessed within the community, ideally, and or consulted within IRIS to address family and group needs
● Conduct a pre-arrival meeting with the core members of the CS group to review requirements and expectations
● Coordinates with CS group lead to ensure that all pre-arrival preparations meet requirements (checklists are completed, travel arrangements made, apartment is ready, etc.).
● Facilitates or conducts home visits according to program criteria to ensure that progress is being made towards resettlement goals and support transition from period of intensive services towards self-sufficiency
● During the first 90 days, communicating weekly with each CS group lead to keep track of progress in all areas and ensure all other documentation requirements are met.
● Ensures accurate and complete maintenance of physical case file in New Haven or Hartford office according to compliance deadlines and program requirements
● Reviews financial receipts submitted by CS groups for completeness and appropriateness per contractual guidelines, prior to submission to finance for reimbursement
● Serves as Case Manager of record for IRIS program guidelines and contractual requirements
● Limited travel within Connecticut may be required

Group Facilitation and Professional Development
● Provides CS group lead, if requested, with guidance as to group discussion sessions and tools to improve group functioning
● Participates in professional development session creation or delivery, as needed, in partnership with the CS Team and CS group leaders.
● Performs other duties as needed

More…

Job Announcement

Director of Resettlement Services (DRS) New Haven 

IRIS (Integrated Refugee & Immigrant Services, Inc, www.irisct.org) is a dynamic refugee resettlement agency based in Connecticut, working in the New England Region with a main office in New Haven and a satellite office in Hartford. IRIS serves people from all over the world who have fled persecution in their home countries to start new lives and become self-sufficient, enriching their new communities.

Job Summary & General Responsibilities

The Director of Resettlement Services – New Haven (DRS – NH) oversees all of IRIS’s New Haven- based case management programs (including Afghan Placement & Assistance (APA). the Reception and Placement program (R&P), Preferred Communities – Intensive Case Management (PC) grant, Refugee Supplemental Services (RSS), Services for Undocumented Neighbors (SUN) and financial and material assistance including IRIS’s food pantry and diaper bank. This is IRIS’s largest department in terms of budget and total number of staff, approximately 30.  Working closely with the team supervisors, the DRS leads and supports these teams, sets priorities and coordinates annual planning, budgeting and reporting processes. The DRS coordinates closely with the Deputy Director for Resettlement Services in Hartford and the Manager of Employment Services.  The DRS sets policies for all Case Management expenses, ensures smooth communication and collaboration between teams, ensures that all services are high quality, and ensures that IRIS meets the administrative and financial requirements of relevant programs and grants.

The DRS serves as an IRIS liaison with the CT State Refugee Coordinator (SRC), CT Dept. of Social Services (DSS), Office of Refugee Resettlement (ORR) Regional Office, and Church World Service (CWS). The DRS is a member of the IRIS management team and plays a key role in the development of organization-wide programming, budgets, and policies.

More —

IRIS (Integrated Refugee & Immigrant Services, Inc. www.irisct.org) is a dynamic refugee resettlement agency with offices in New Haven and Hartford, CT. IRIS serves people from all over the world who have fled persecution in their home countries to start new lives and become self-sufficient, contributing members of their new communities. While IRIS has traditionally focused on helping refugees, it is increasingly serving our undocumented neighbors and other immigrants as well.

General Description
IRIS is looking to hire an Education Programs Coordinator who will lead the effort to develop and coordinate educational programs for IRIS families with children in the Greater Hartford Area. These programs will eventually include, but will not be limited to, a Family Literacy Program, a Summer Learning Program, an After School Program, an In-School Tutoring Program, and a Youth Leadership Program. The Education Programs Coordinator will also build relationships with existing community educational programs in the Greater Hartford Area so that IRIS clients can benefit from a full range of educational opportunities available to them.

Candidates must be fully vaccinated against COVID-19 and comfortable coming into contact with other people.

Essential Duties and Responsibilities include:

  • Develop and coordinate educational programming for IRIS clients in the Greater Hartford
  • Area to best meet their educational needs and goals
  • In cooperation with community partners, secure programming space and logistical support as needed
  • Recruit and retain programming staff, interns, and volunteers as needed
  • In conjunction with program budgets, plans, and needs, purchase necessary learning and program supplies
  • Curate a list of community educational programming and resources throughout the
  • Greater New Hartford area, including key information and logistical details
  • Work with other Hartford office staff to inform clients of community programming options, and help clients take advantage of educational opportunities
  • Build and maintain ongoing relationships with community partners offering educational programming
  • Oversee the careful keeping of records of services provided, update case notes, and conduct long-term follow up and check-ins to assess program efficacy
  • Participate in regular IRIS Education Team meetings; support other educational programs and initiatives as needed
  • Collaborate closely with Hartford-based Case Management staff
  • Perform related duties as assigned

      Job Posting

Education Outreach and Enrollment Specialist for Undocumented Immigrants

(full-time)

IRIS (Integrated Refugee & Immigrant Services, Inc., www.irisct.org) is a dynamic refugee resettlement agency with offices in New Haven and Hartford, CT. IRIS serves people from all over the world who have fled persecution in their home countries to start new lives and become self-sufficient, contributing members of their new communities. While IRIS has traditionally focused on helping refugees, it is increasingly serving our undocumented neighbors and other immigrants as well.

IRIS is looking for a fluent Spanish-speaker to serve as an education advocate for our undocumented clients.  This person will be part of the education team.  The Outreach and Enrollment Specialist will work closely with case managers serving clients through our SUN (Services for Undocumented Neighbors) program and with other members of the education team to provide enrollment, wrap around, and advocacy support for youth and families. This is a full-time, in-person, salaried position based in our New Haven office.

General Description

This role focuses on providing support for clients and their children who are new arrivals, either undocumented or going through various legal processes including asylum. The Specialist will work closely with SUN team case managers and the education team to ensure that SUN clients are included and present in IRIS educational programming, and are supported in their academic needs throughout the school year. The Specialist will also coach students in college access for undocumented youth.

Candidates must be fully vaccinated against COVID-19 and comfortable coming into contact with other people.

Essential Duties and Responsibilities include: 

Support SUN clients with their educational needs

  • Conduct 1-on-1 meetings with students and/or their families to orient them about schooling, including the expectations of students and parents
  • Enroll school-aged children in school
  • Support parents in being active partners in their children’s education
  • Work with parents to help meet students’ educational needs
  • Advocate for students and parents in school and community settings
  • Coordinate with Ed team for special-needs advocacy in schools
  • For families with school truancy issues, meet with the family, student, and case manager to establish a plan
  • Help enroll and support SUN clients in ESOL classes, as needed

Recruit and support students in IRIS education programs

  • Inform SUN families about relevant IRIS education programs (including an afterschool program for elementary and middle school students and a youth program for high school and college students)
  • Work with program coordinators to enroll students in IRIS education programs
  • Assist in facilitating IRIS After School, the Summer Learning Program, and other youth programs, making the spaces inclusive for SUN clients and recent arrivals
  • Encourage ongoing SUN student participation in these programs
  • Help students and parents arrange transportation to IRIS education programs (including leading public bus orientations for high school students)
  • Provide interpretation for SUN students as needed in IRIS education programs.

Facilitate college access for undocumented students

  • In coordination with the Higher Education Coordinator, facilitate workshops for SUN clients on how to apply for college and scholarships
  • Provide 1-on-1 guidance to navigate higher education processes

 

 

JOB DESCRIPTION

Employment Services Assistant

IRIS (Integrated Refugee & Immigrant Services, Inc., www.irisct.org) is a dynamic refugee resettlement agency with offices in New Haven and Hartford, CT. IRIS serves people from all over the world who have fled persecution in their home countries to start new lives and become self-sufficient, contributing members of their new communities. IRIS serves refugees, asylum seekers, asylees, undocumented neighbors and other immigrants as well.

 

Job Summary & General Responsibilities

The Employment Services Assistant contributes specifically to the effort of communicating with clients enrolled in the Wilson Fish TANF Coordination project (aka MAP). The ESA will communicate directly with clients to provide information about MAP. The ESA will also coordinate communications between MAP English Tutors, their tutees, MAP Fundamental Case Managers, and Employment Specialists. This is a hybrid position with primarily remote hours.

 

Specific Duties

Client Services      

●            Help pair English tutors and MAP participants and facilitate introductions and information sharing between the two parties

●      Field emails from English tutors and coordinate organized responses between Employment Specialists

●      Conduct regular check-ins with English tutors and collect relevant information about students’ progress

●      Assist with coordination and preparation of various MAP activities and training programs

 

Administrative Management

●      Update various spreadsheets and database     with case notes for all MAP participants

●      Keep client/tutor data documents updated

●      Create and manage new spreadsheets for the volunteer English tutoring program as required

●      Track and record      participant tutoring hours and time spent using Burlington English on the appropriate spreadsheet and record tutoring hours on student career development plans regularly

●      Communicate regularly with New Haven Adult Education to obtain student attendance to ESL classes and CASAS scores and record information on corresponding career development plans

●      Special projects as needed regarding MAP and Employment

Ideal candidates will:

●            Be proficient in Google Workplace and have experience with databases

●            Have the ability to work independently or collaboratively

●            Bring a can-do attitude to a fast-paced environment

More —

IRIS (Integrated Refugee & Immigrant Services, Inc., www.irisct.org) is a dynamic refugee resettlement agency based in New Haven CT with an office in Hartford CT. IRIS serves people from all over the world who have fled persecution in their home countries to start new lives and become self-sufficient, contributing members of their new communities.

IRIS has an opening for a part-time (20 hours/ week) Employment Outreach Specialist in our Hartford office.

General Description

The Employment Outreach Specialist (EOS) contributes to the effort to help refugees, asylees, and immigrants find gainful employment in the greater Hartford, CT area. The main responsibility of the EOS is to identify and pursue employment opportunities for IRIS clients.
It is essential that the person hired for this position be vaccinated against COVID-19 and comfortable coming into contact with other people. We aim to fill the position as soon as possible.

Essential Duties and Responsibilities include:

Community Engagement & Outreach
• Build a network of employment contacts throughout the region (all sectors)
• Represent IRIS and IRIS employment at various events to spread information about ES and the advantages of hiring refugees
• Develop stronger relationships with state and local organizations and area civic organizations including Hartford Adult Education, the American Job Center, and local colleges and universities
• Invite business leaders to visit IRIS Client Services
• Work with specific clients, as assigned by Employment Services Manager, to investigate tailored job opportunities and help targeted clients through the application process
• Strategize with team regarding best job matches for specific clients (drawing on information in our data fields as well as team knowledge of clients and employers) 

Administrative Management
• Share information about new employment opportunities via the Job Wall spreadsheet and new
employers on the Employers/Contacts spreadsheet
• Update various systems with case note and job report information
• Keep employer data documents updated
• Help clients develop a sense of urgency about getting a job.
• Advocate for specific clients and refugee employment in general with contacts in companies and organizations that hire throughout the region.
• Conduct outreach to potential MAP (Move Ahead Program) participants via various methods (email, phone, text, WhatsApp, in-person)
• Conduct intakes with potential MAP participants to assess current financial situation and motivation to participate in program activities

 Read More…


Job Announcement
(full time Healthcare Coordinator)

IRIS (Integrated Refugee & Immigrant Services, www.irisct.org) is a dynamic refugee resettlement agency in New Haven CT. IRIS serves people from all over the world who have fled persecution in their home countries to start new lives and become self-sufficient, contributing members of their new communities. While IRIS has traditionally focused on helping refugees, it is increasingly serving a more diverse immigrant population.

IRIS is looking for a full-time SUN (Services for Undocumented Neighbors) Healthcare Coordinator (SUN HC) who will help newly arrived clients who reside in New Haven and surrounding towns access healthcare and learn to navigate the American healthcare system independently. Our services focus on low income migrants who may be undocumented and seeking asylum. The SUN HC will be responsible for assisting clients in navigating systems and overcoming barriers in matters of health and wellness.They will also provide direct client services and coordinate services with other IRIS staff, community partners, and volunteers.

General Description
The SUN HC is primarily responsible for ensuring that SUN clients are connected to local health care providers and learn to navigate the healthcare system independently. The SUN HC coordinates care with various local providers including Fair Haven Community Health Care, Cornell Scott Hill Health Center, Yale New Haven Hospital, and Haven Free Clinic. The SUN HC will also support clients with emergency medical needs and other significant long-term health needs. They will work closely with both case managers and other members of the IRIS Health and Wellness team.
The SUN HC advocates on behalf of clients and engages with the local medical community on issues related to undocumented and asylum seeking clients. As laws are rapidly changing in CT regarding healthcare coverage, the SUN HC will also assist SUN clients in applying for HUSKY insurance when eligible.
During the current pandemic, the SUN Healthcare Coordinator is also supporting clients to understand and get tested for COVID-19. It is planned that they will also support vaccination education and outreach. The position is hybrid, allowing for remote and in- office work as required.

Essential Duties and Responsibilities include:
Coordinate healthcare for newly-arrived migrants
• Schedule appointments for—and help clients access—primary care, dental care, vision care, physical therapy, mental health care, and women’s health care/prenatal care, as necessary. Follow up on referrals to specialists, diagnostic imaging, chest clinic, and other appointments as necessary.
• Guide clients on accessing health resources and advice clients on processes, advise clients on scheduling appointments and following up.
• Help clients access prescriptions
• Schedule initial intake with the WIC program, for pregnant women and children under age 5, and ensure that they learn to use their WIC benefits.
• Communicate closely with SUN case managers to understand clients healthcare needs and come up with a plan.

More—

Job Summary & General Responsibilities
IRIS must ensure that all newly arriving refugees are provided with a welcoming home. The Housing & Donations Assistant (HDA) works with IRIS’ Hartford arrivals team and the Housing & Donations Manager to ensure that homes in the Hartford area are ready when clients arrive and that homes are provided with supplies in accordance with the Cooperative Agreement. The Hartford HDA also takes the lead on maintaining the Hartford storage facility where donations are stored and where items for apartment setups are housed. The Hartford HDA coordinates with the team in New Haven to ensure that donations and supplies are shared in the most efficient way possible.

Candidates must be vaccinated against COVID-19 and comfortable coming into contact with other people.

Specific Duties

  • Candidates must have:
  • Client Services Coordination
  • Coordinates apartment set ups, including cleaning apartment, furnishing it, supplying all necessary household goods and arranging them in a welcoming way

Donations Coordination

  • Collects donations of furniture and household items as needed
  • Communicates needs for volunteer help to Housing & Donations Manager and IRIS Volunteer Coordinator
  • Ensures that IRIS storage spaces are well organized, in coordination with volunteers
  • Assists with set up of annual winter clothing and accessories space in coordination with Hartford Office Director and Deputy Director of Resettlement Services
  • Manages proper recycling and disposal of excess donations and waste
  • Maintains regular contact with Housing & Donations Manager in New Haven to ensure efficiency and parity
  • Other Duties as directed by or as approved by the Housing & Donations Manager
  • Candidates must be vaccinated against COVID-19 and comfortable coming into contact with other people.
  • Excellent oral and written communication skills in English
  • A demonstrated commitment to anti-racism and IRIS’ mission
  • A basic understanding of refugee resettlement
  • Energy and enthusiasm for the work
  • Experience and comfort using basic computing and spreadsheet software (Word, Excel, Google Docs)
  • Driver’s license, insurance, good driving record

Supervises

  • Volunteers
  • Reports to Housing & Donations Manager – Hartford

IRIS (Integrated Refugee & Immigrant Services, Inc., www.irisct.org), www.irisct.org) is a dynamic refugee resettlement agency based in Connecticut, working in the New England Region and nationally, with a main office in New Haven and a satellite office in Hartford. IRIS serves people from all over the world who have fled persecution in their home countries to start new lives and become self-sufficient, enriching their new communities. IRIS currently serves clients from countries such as Afghanistan, DR Congo, Eritrea, Iran, Iraq, Sudan and Syria.

IRIS has an opening for the full-time position of Information Technology Coordinator.

General Description

The Information Technology Coordinator assists with overseeing all core technology requirements and systems for the organization. This includes maintaining servers, desktop and laptop computers, printers, network, hardware and software systems.

Essential Duties and Responsibilities include:
Work with IT Manager to: 

  • Assist with all technology operations (e.g. network security) and evaluate them according to established goals.
  • Provide computer and technology support to the organization (both on-site and
    remotely)
  • New user systems set-up and assistance with user training on PC Applications
  • Ensure the reliability of Internet connections with ISP.
  • Configure routers and switches.
  • Maintain the LAN and wireless network
  • Block unknown and un-authorized devices from accessing network.
  • Control Synology ‘Shared Drive’ policies and privileges among staff and interns
  • Administrate VoIP services (extensions/voicemails/passwords).
  • Manage and maintain company database
  • Inspect the use of technological equipment and software to ensure functionality and efficiency.
  • Identify the need for upgrades, configurations or new systems and report to supervisor.
  • Refurbish old computers and laptops to be used by IRIS interns and clients.
  • Interact with external Database developer
  • Any other task assigned by the IT Manager
  • Other duties as assigned

Read More…


Services for our Undocumented Neighbors (SUN) Referral Specialist

Job Summary & General Responsibilities IRIS (Integrated Refugee & Immigrant Services, www.irisct.org), a dynamic refugee resettlement agency in New Haven CT, is looking for a referral specialist who will support the SUN Program (Services for Undocumented Neighbors) and the CCIF project (CT Coalition for Immigrant Freedom), a partnership with New Haven Legal Aid in providing support services to immigrants facing deportation.

The SUN Referral Specialist meets with those seeking IRIS services to screen for eligibility and provides resources. IRIS services focus on low income migrants who may be undocumented and seeking asylum. Case managers help clients navigate systems and overcome barriers in matters of health, education, legal aid, and housing. .
The SUN referral specialist will be responsible for following up with potential clients and meeting with SUN team case managers to determine eligibility. The SUN referral specialist also provides assistance with other SUN team projects and goals as needed. The SUN referral specialist must be a reliable independent worker, skilled in time management and an excellent communicator with both clients and IRIS staff / SUN Case Managers. The position is hybrid – remote and in office as needed.

Specific Duties Requirements:

● Conduct screening interviews with potential clients to determine needs. Follow up with clients to make sure their needs are being addressed with meaningful referrals.
● Work with client and other case managers to discuss cases and determine case management plans that focus on eventual self sufficiency and sustainability.
● Serve as primary contact for partner organizations and for internal referral
● Manage a referral sheet, and update it daily.
● Coordinate services with other IRIS departments and other local providers as needed.
● Research and stay informed about other community service providers and policies and initiatives impacting the immigrant/undocumented community in Connecticut
● Develop weekly work plans collaboratively with other team members, and troubleshoot problems with other team members
● Participate in case management team meetings, including IRIS department meetings, weekly staff meetings, SUN team meetings, and 1 on 1 meetings with SUN team manager
● Report directly to and complete other related tasks as requested by SUN team manager
● Complete other specific tasks as assigned by SUN team manager, such as assisting to manage the 4-CT program
● Work with people in a gentle and patient manner who may be experiencing emotional distress and trauma.

● Bi-lingual (Spanish required, and preference to applicants who speak multiple languages)

● Strong organizational skills and time management skills
● Ability to work independently
● Ability to quickly establish and maintain a good rapport with various types of clientele
● Awareness and sensitivity to multicultural issues and a demonstrated commitment to the mission of IRIS
● Strong communication skills
● Ability to handle multiple demands and shifting priorities in a fast-paced environment
● Ability to set limits with clients and enforce strict policies
● Strong computer skills including email and internet, Microsoft Word, Microsoft Excel, Google Docs; ability to manipulate basic spreadsheets,
● US driver’s license, good driving record, and willingness to drive clients to appointments
● Creative thinking and organizational skills, attention to detail,
● Passion and drive to be strong advocates for their clients

● Candidates must be vaccinated against COVID-19 and comfortable coming into contact with other people.

● In submitting an application for employment, the applicant grants IRIS permission to check references as well as question anyone who might be familiar with the candidate’s job performance.

More…

 

Job description

 Staff Attorney — Asylum

IRIS – Integrated Refugee & Immigrant Services, Inc. (www.irisct.org), a dynamic nonprofit organization in New Haven CT, has an opening for a full-time Staff Attorney (40 hours per week) in its Legal Department.

IRIS is a refugee resettlement agency providing high quality and culturally sensitive
assistance to immigrants and refugees in Connecticut. Our goal is to help immigrants establish new lives, regain hope, and contribute to the vitality of Connecticut’s communities.

IRIS currently serves clients from :
Syria, Iraq, Afghanistan, Democratic Republic of Congo, Eritrea, Sudan, Egypt, Venezuela, Guatemala and Honduras, among others.

IRIS is looking for a full-time staff attorney to represent immigrants in removal proceedings.

IRIS’s Legal Department: IRIS offers legal services, among its other services.

IRIS’s Legal Department provides representation to:

1) refugees and asylees applying for lawful permanent residence, naturalization, and reunification with family members;

2) immigrants filing for asylum; and

3) immigrants in removal proceedings.

The Legal Department currently consists of six full-time attorneys and two full-time
paralegals, each of whom covers one or more of the practice areas listed above.

More….

IRIS – Integrated Refugee & Immigrant Services, Inc. (www.irisct.org), a dynamic nonprofit
organization in New Haven CT, has an opening for a full-time Staff Attorney (40 hours per week) in its
Legal Department. IRIS is a refugee resettlement agency providing high quality and culturally sensitive
assistance to immigrants and refugees in Connecticut. Our goal is to help immigrants establish new lives,
regain hope, and contribute to the vitality of Connecticut’s communities. IRIS currently serves clients from
Syria, Iraq, Afghanistan, Democratic Republic of Congo, Eritrea, Sudan, Egypt, Venezuela, Guatemala and
Honduras, among others.

IRIS is looking for a full-time staff attorney to represent immigrants in removal proceedings.


IRIS’s Legal Department:
IRIS offers legal services, among its other services. IRIS’s Legal
Department provides representation to: 1) refugees and asylees applying for lawful permanent residence,
naturalization, and reunification with family members; 2) immigrants filing for asylum; and 3) immigrants in
removal proceedings. The Legal Department currently consists of six full-time attorneys and two full-time
paralegals, each of whom covers one or more of the practice areas listed above.

Description of Staff Attorney Position: IRIS is looking for a Staff Attorney who can cover cases in
the third category listed above: the representation of immigrants in removal proceedings. The Staff
Attorney will represent clients as part of the CT Coalition for Immigrant Freedom (CCIF), a New Haven based removal defense project that seeks to provide universal representation to immigrants in removal proceedings. As such, the Staff Attorney will work closely with both IRIS case managers and attorneys at peer legal services organizations who serve these same clients.

The Staff Attorney will handle all aspects of clients’ removal cases, including scheduling and
conducting client meetings, preparing and submitting asylum applications, drafting motions to the EOIR, and
appearing in immigration court. The Staff Attorney will also handle any ancillary legal matters such as
representing clients in probate court and petitioning for SIJ status with USCIS, preparing and filing U-visa
petitions, or any other available forms of immigration relief.

Read More…

IRIS (Integrated Refugee & Immigrant Services, Inc, www.irisct.org) is a dynamic refugee resettlement agency based in Connecticut, working in the New England Region and nationally, with a main office in New Haven and a satellite office in Hartford. IRIS serves people from all over the world who have fled persecution in their home countries to start new lives and become self-sufficient, enriching their new communities.

General Description

As an integral part of the Ukrainian Program Team, the Ukrainian Program Case Manager (UPCM) works directly with Ukrainian Humanitarian Parole (UHP) newcomers, IRIS staff, and the communities around Connecticut that support the newcomers as they seek refuge in the U.S. The UPCM works primarily with the Ukrainian Program Team, Education Team, Post-arrival Case Managers and PC/Health teams, as well as other departments within IRIS, to ensure UHP families needs are identified and services provided for the families to reach self-sufficiency. The UPCM is part of a 3 – 4 staff member team providing direct services to the Ukrainian newcomers, coordinating and tracking service provision via internal referrals, as well as entering case data into the extendedReach database for UHP.

Essential Duties and Responsibilities include:

  • Respond to initial outreach from UHP or their sponsors upon arrival to Connecticut
  • Work with the intake specialist and/or conduct intakes to assess newcomer’s needs
  • Maintain periodic contact with clients to ensure their basic needs (housing, food, clothing, etc.) are addressed
  • Ensure community and cultural orientation are being provided by the fiscal sponsor or local volunteers sourced by IRIS
  • Assist clients and sponsors in accessing appropriate external services and public benefits, including from the Department of Social Services, applying EAD/SSN, etc.
  • Connect UHP newcomers to local volunteers or resources, as appropriate and needed, to assist with ESL, school enrollment, job services support, etc.
  • Help UHP newcomers develop a resettlement plan and household budget, and encourage them to work towards self-sufficiency and early employment
  • Help clients renew their DSS benefits and report changes as needed
  • Conduct or coordinate with employment specialist to interview and assessment of knowledge and skills with each adult client to prepare for employment
  • Maintain case notes and files, including documentation of required 30 and 90 day reports, as well as necessary reports of client outcomes, and evidence of client self-sufficiency
  • Participate in bi-weekly case review with Ukrainian Program Manager and other program staff
  • Other related tasks as assigned

 

IRIS (Integrated Refugee & Immigrant Services, Inc, www.irisct.org) is a dynamic refugee resettlement agency based in Connecticut, working in the New England Region and nationally, with a main office in New Haven and a satellite office in Hartford. IRIS serves people from all over the world who have fled persecution in their home countries to start new lives and become self-sufficient, enriching their new communities.

General Description

As an integral part of the Ukrainian Program Team, the Ukrainian Program Employment Specialist (UPES) works directly with Ukrainian Humanitarian Parole (UHP) newcomers, IRIS staff, and the communities around Connecticut that support the newcomers as they seek refuge in the U.S. The UPES contributes to the effort to help Ukrainian Humanitarian Parolees, and other immigrants find gainful employment and become self-sufficient. The UPES is a permanent full-time position focusing 25% of time on job development, and 75% on early employment services for new arrivals. The UPES works in concert with Case Management, Health & Wellness and Education staff to trouble-shoot obstacles to clients’ employment. The UPES is part of a 3 – 4 staff member team providing direct services to the Ukrainian newcomers, coordinating and tracking service provision via internal referrals, as well as entering case data into the extendedReach database for UHP.

Employment Outreach Services

  • Help develop and maintain relationships with business owners, directors and managers in human resources and direct management especially
  • Collect and share information about new employers and job opportunities with ES team members
  • Follow up with employers to check the status of applications and to further reiterate interest; provide updates if necessary
  • Troubleshoot and provide support after a client has started working; contact the employer regularly to check in and make sure all is well
  • Research job trainings and certification programs and develop relationships with services providers to facilitate access for program participants
  • Identify scholarships and tuition reimbursement opportunities
  • Participate in Wilson-Fish program meetings to ensure close collaboration with program partners

Early Employment Services

  • Work with Employment Services Manager (ESM) to complete Employment Assessment process, insuring that all R&P arrivals are assessed within 10 days of arrival
  • Within the same time frame a resume will be created that will include an overview, work history, education, skills, and three references
  • Provide hands-on instruction for application completion (paper & on-line), arrange interviews, and assist during the interview process whenever possible
  • Educate refugee clients as to what employers are looking for in terms of work ethic, attitude, and skills
  • Establish short-term goals based on the needs and interests of the client, promoting early employment, self-sufficiency and client self-determination
  • Individual case management is sometimes required for certain clients who have extra difficult challenges

 

IRIS (Integrated Refugee & Immigrant Services, Inc, www.irisct.org) is a dynamic refugee resettlement agency based in Connecticut, working in the New England Region and nationally, with a main office in New Haven and a satellite office in Hartford. IRIS serves people from all over the world who have fled persecution in their home countries to start new lives and become self-sufficient, enriching their new communities.

General Description

As an integral part of the Ukrainian Program Team, the Ukrainian Interpreter & Intake Specialist (UIIS) works directly with Ukrainian Humanitarian Parole (UHP) newcomers, IRIS staff, and the communities that support the newcomers as they seek refuge in the U.S. The UIIS works primarily with the Ukrainian Program Team, members of the Sponsor Circles team, Post-arrival Case Managers and PC/Health teams, as well as other departments within IRIS, to ensure UHP families needs are identified and services provided for the families to reach self-sufficiency. The UIIS is part of a 3 – 4 staff member team providing direct services, coordinating outreach to the Ukrainian community, and coordinating and tracking service provision via internal referrals, as well as maintaining the extendedReach database for UHP, and providing required reporting to national and government partners. In addition, the UIIS will provide ad hoc interpretation services, as well as assess the suitability of other interpreters, to IRIS staff serving this population.

Essential Duties and Responsibilities include:

Conducting Intakes & Serving as Lead Interpreter

  • Serve as the first point of contact at IRIS for Ukrainian families after arrival in the U.S.
  • Provide a warm, welcoming, and reassuring connection for the family in their own language
  • Assess family needs and well-being based upon initial intake conversation, assessment per tool provided, documenting those needs based upon the client’s own words
  • Provide initial recommendations for referrals to other IRIS staff or local resources, either independently or in consultation with the Ukrainian Program Manager or Director of Sponsorship
  • Document assessment, needs, and referrals per SOPs established for the Ukrainian Program Team
  • Provide interpretation to other IRIS staff, as needed, to ensure optimal service delivery
  • Assist in the assessment and onboarding of additional Ukrainian speaking interpreters

Outreach and Communications

  • Collaborate with the Ukrainian Program Team and the Community Engagement Team to participate in public outreach with the Ukrainian community and broader IRIS community
  • Identify stories with UHP clients, fiscal sponsors, and their local communities for IRIS communications and public outreach

 

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