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IRIS has a casual work atmosphere where everyone’s opinions and ideas are valued. We’re committed to work-life balance and offer everyone opportunities to learn, experiment, and grow. If you’re looking to add meaningful purpose to your work or want a life-changing fellowship to get your career off on the right foot, then you’ll love working here. Please see our open positions and volunteer opportunities below.

Part-time Housing Acquisitions Coordinator
20 hours per week $19/ hour

IRIS (Integrated Refugee & Immigrant Services, Inc, is a dynamic refugee resettlement agency in New Haven CT. IRIS serves people from all over the world who have fled persecution in their home countries to start new lives and become self-sufficient, contributing members of their new communities.

Beginning in summer 2021 IRIS expects to receive an increase in refugee arrivals. IRIS is looking for a part time Housing Acquisitions Coordinator (HAC) whose goal will be to ensure that all newcomers have safe and comfortable housing to move into upon arrival.

General Description

IRIS must ensure that all newly-arriving refugees are provided with an affordable and welcoming home. The Housing Acquisitions Coordinator works with the R&P Case Management team and the Housing & Donations team to ensure that homes are ready when clients arrive. The HAC’s job is to identify potential housing units, ensure that they meet IRIS’s standards, work with agents and landlords to finalize lease arrangements and provide the keys to those who will move the furniture and other household items in. The HAC will aim to expand IRIS’s existing network of landlord contacts. The HAC will need to work under pressure as in most cases IRIS will have only 2-3 weeks’ notice for each arrival. The HAC will be working mainly in New Haven, West Haven and Hartford but could potentially be looking across the state if new arrivals have friends or family members in other towns. The HAC may occasionally be assigned to assist clients who are already here who need to move to a new apartment.

This position is expected to work 20 hours a week at $19 per hour. It will begin as soon as possible.
The ideal candidate has a great understand for the local rental market and neighbors, existing connections with landlords and a flexible schedule to be able to respond to urgent needs as they come up.

Due to the COVID-19 pandemic, the IRIS office is currently open by appointment only. We continue to take precautions and work remotely when it is feasible. However, much of the HAC’s work needs to be conducted in person. It is essential that the person hired for this position be vaccinated against COVID-19 and comfortable coming into contact with other people.

Essential Duties and Responsibilities include:

• Identifies housing options for newly-arriving refugees that are affordable, well situated, clean and safe • Visits all potential homes and assesses whether they meet RISI’ standards using the R&P Home Safety Evaluation
• Presents options to R&P Manager (and clients or clients’ U.S. Tie if applicable) so a decision can be made
• Completes rental applications if needed
• Arranges for lead inspections to be conducted if housing is for pregnant clients or children under 6 years of age
• Finalizes lease arrangements and payment of rent and security deposit with agents and landlords • Ensures timetable for any maintenance work needed before move in is clear and feasible; follows up with any maintenance issues identified before clients move in.
• Provides keys and photos (or detailed description) of unit to the H&D team
• Ensures that all housing acquisition is done in a timely manner so that apartments can be set up and ready before clients’ arrival
• Writes case notes detailing the housing acquisitions process and decision
• When assigned by the Senior Director of Programs, assists clients who are already living here and need to move to identify potential apartments
• Performs other necessary tasks as requested by the R&P Manager, the Housing & Donations Manager the Senior Director of Programs

Candidates must have:
• Driver’s license, insurance, good driving record
• Ability to travel as needed to visit potential housing opportunities
• Knowledge of rental markets and neighborhoods in New Haven, West Haven and Hartford • Knowledge of leasing process
• Ability to troubleshoot and problem solve, to juggle multiple commitments and shifting schedules, to effectively manage time and to make informed and effective decisions
• Ability to enforce boundaries, limits and IRIS policies
• Good oral and written communication skills in English
• Experience and comfort using basic computing and spreadsheet software (Word, Excel, Google Docs) • A commitment to anti-racism and IRIS’ mission

Ideal candidates will have:
• Connections to landlords, rental agents or property management groups in New Haven, West Haven and Hartford
• Ability to negotiate rental agreements to IRIS’ benefit

To apply, send an email to with the following:
• A subject line that says “HAC” and your name
• A cover letter
• An attached resume including three professional references (at least two direct supervisors) Applications will be reviewed as they are received and will continue to be accepted until the position is filled.

IRIS (Integrated Refugee & Immigrant Services, Inc, is a dynamic refugee resettlement agency in New Haven CT. IRIS serves people from all over the world who have fled persecution in their home countries to start new lives and become self-sufficient, contributing members of their new communities. While IRIS has traditionally focused on helping refugees, it is increasingly serving a more diverse immigrant population. IRIS is looking for a full-time Director of Education Services

Job Summary General Responsibilities:

The Director of Education Services (DES) develops and directs IRIS’s efforts to help refugees,
and other immigrants take advantage of the best educational opportunities available, develop
conversational English, and prepare for post secondary college and career success. The DES
collaborates with local institutions such as New Haven Public Schools, Gateway Community
College, and a variety of other public and private organizations to strengthen services and
advocacy for recently arrived immigrants. The DES manages a diverse team of IRIS employees,
teachers, interns and volunteers who oversee education for children, teach English, and provide
mentorship, enrichment, and personal growth opportunities to recently arrived immigrants.
Although most of IRIS ’s activities are in the New Haven area, the DES will be responsible for
developing and implementing education activities for IRIS clients living in the Hartford area.

Specific Duties
1. Maintain and develop relationships with community education leaders, school
administrators, the boards of education, and other local organizations and individuals, to
advocate for effective academic and personal development of refugee and other immigrant
students in greater New Haven.
2. Work with providers of adult education services to develop and support programs and
approaches to English instruction with the goals of improving student comprehension and
speaking ability and enhancing social integration and employment prospects.
3. Track results metrics (including attendance, academic progress, program completion, and
anecdotal evidence) to be sure that the instruction provided by IRIS Family Literacy, After
School, Summer Learning, and In School tutoring programs is effective, and leads to
higher quality employment, and greater life opportunities.
4. Support youth services personnel to ensure growth and stability in summer, a fter school,
adult, and youth mentorship programs.
5. Oversee and support two part time Family Literacy ESOL teachers, who supervise a team of
volunteers and interns, with the goals of improving the learning experiences of the adults
and children in the program.
6. Provide feedback and encouragement on a monthly basis to the teachers and managers of the Family Literacy, Summer Learning, Youth Leadership and Mentorship, and AfterSchool programs.
7. Meet with the Family Literacy teachers on a weekly basis to review issues and ensure the program is effective and employing best practices.
8. Oversee a full-time Manager of Youth Services, Education, and Advocacy (MYSEA), a full-time Manager of Higher Education and Youth Services (MHEYS), a full-time Education and Enrollment Specialist (EES), a full-time Pre-school Readiness and Early Education Specialist (PREES) and part-time teachers and tutors for various programs. Make staffing decisions based on the talent and technique of the teaching team.
9. Find additional forums in which to spread the news, achievements and challenges of our programs.
10. Develop annual department expense budget in collaboration with the education and management teams.
11. Collaborate with the Community Engagement team on maintaining current grants and pursuing new funding sources for Education Department programs.
12. Serve on the IRIS senior management team and contribute to discussions and decisions regarding organizational policies and strategies.
13. Other tasks as requested by Executive Director.

Read More…

IRIS is looking for a part-time Supportive Therapy Clinician who will provide one on one therapy using a culturally sensitive, holistic approach to refugees and immigrants experiencing mild to moderate mental health symptoms. This part-time position averages 10 hours a week.

General Description IRIS has a need for in-house mental health expertise. Working within the Health & Wellness department and in collaboration with several other IRIS staff members, the Clinician will play a key role in ensuring that clients access the mental health care they need. The Clinician accepts referrals from IRIS staff and local medical professionals. The Clinician offers one on one counseling, with interpretation if needed, and refers clients to other mental health care providers as appropriate. The Clinician also plays a key role supporting IRIS staff as they deal with particularly complicated client situations.

• Receive therapy referrals from IRIS staff
• Coordinate with medical professionals to receive referrals or confirm needs of clients referred by IRIS staff
• Maintain list of eligible clients with some degree of priority (waiting list), as needed
• Prepare for counseling sessions including logistics with clients and interpreter
• Meet with clients individually in order to develop an action plan and maximize adaptive coping skills
• Maintain case notes of sessions separate from main database
• Maintain coordination of care with IRIS staff and medical professions
• Serve as resource to IRIS staff and partners such as co-sponsors as needed
• Meet with clients to conduct urgent assessments and recommend follow up action (In situations where it is not possible otherwise, these assessments may be conducted at clients’ home)
• Other tasks as requested by Health & Wellness Manager and Director of Case Management

• Active license in one of the following: Clinical Social Work, Marriage and Family Therapist, Psychologist, Professional Counselor, Psychological Associate, Advanced Nurse Practitioner, Psychiatrist
• Master’s degree in mental health, counseling, therapy, psychology, or social work
• Experience in one-on-one direct counseling
• Experience and/or ability and willingness to use in-person and phone interpreters during sessions
• Understanding of basic therapeutic models such as: Cognitive Behavioral Therapy, Humanistic Therapy, Integrative/Holistic Therapy, Mindfulness
• Strict adherence to the ethical standards of the profession – Code of Ethics compliant
• Strong understanding of culturally sensitive therapy, commitment to anti-racism and the mission of IRIS
• Strong understanding of the refugee resettlement process
• Ability to work collaboratively with multiple people and programs within IRIS

To apply, send an email to Director of Case Management, at as soon as possible with the following:

• A subject line that says “Supportive Therapy Clinician”
• A cover letter
• An attached resume
Applications will be reviewed in the order they are received and until the position is filled.