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IRIS has a casual work atmosphere where everyone’s opinions and ideas are valued. We’re committed to work-life balance and offer everyone opportunities to learn, experiment, and grow. If you’re looking to add meaningful purpose to your work or want a life-changing fellowship to get your career off on the right foot, then you’ll love working here. Please see our open positions and volunteer opportunities below.

IRIS is looking for a part-time Supportive Therapy Clinician who will provide one on one therapy using a culturally sensitive, holistic approach to refugees and immigrants experiencing mild to moderate mental health symptoms. This part-time position averages 10 hours a week.

General Description IRIS has a need for in-house mental health expertise. Working within the Health & Wellness department and in collaboration with several other IRIS staff members, the Clinician will play a key role in ensuring that clients access the mental health care they need. The Clinician accepts referrals from IRIS staff and local medical professionals. The Clinician offers one on one counseling, with interpretation if needed, and refers clients to other mental health care providers as appropriate. The Clinician also plays a key role supporting IRIS staff as they deal with particularly complicated client situations.

PRIMARY RESPONSIBILITIES: 
• Receive therapy referrals from IRIS staff
• Coordinate with medical professionals to receive referrals or confirm needs of clients referred by IRIS staff
• Maintain list of eligible clients with some degree of priority (waiting list), as needed
• Prepare for counseling sessions including logistics with clients and interpreter
• Meet with clients individually in order to develop an action plan and maximize adaptive coping skills
• Maintain case notes of sessions separate from main database
• Maintain coordination of care with IRIS staff and medical professions
• Serve as resource to IRIS staff and partners such as co-sponsors as needed
• Meet with clients to conduct urgent assessments and recommend follow up action (In situations where it is not possible otherwise, these assessments may be conducted at clients’ home)
• Other tasks as requested by Health & Wellness Manager and Director of Case Management

CANDIDATES MUST HAVEN: 
• Active license in one of the following: Clinical Social Work, Marriage and Family Therapist, Psychologist, Professional Counselor, Psychological Associate, Advanced Nurse Practitioner, Psychiatrist
• Master’s degree in mental health, counseling, therapy, psychology, or social work
• Experience in one-on-one direct counseling
• Experience and/or ability and willingness to use in-person and phone interpreters during sessions
• Understanding of basic therapeutic models such as: Cognitive Behavioral Therapy, Humanistic Therapy, Integrative/Holistic Therapy, Mindfulness
• Strict adherence to the ethical standards of the profession – Code of Ethics compliant
• Strong understanding of culturally sensitive therapy, commitment to anti-racism and the mission of IRIS
• Strong understanding of the refugee resettlement process
• Ability to work collaboratively with multiple people and programs within IRIS

To apply, send an email to Director of Case Management, at humanresources@irisct.org as soon as possible with the following:

• A subject line that says “Supportive Therapy Clinician”
• A cover letter
• An attached resume
Applications will be reviewed in the order they are received and until the position is filled.

“IRIS (Integrated Refugee & Immigrant Services, Inc, www.irisct.org) is a dynamic refugee resettlement agency based in New Haven CT. IRIS serves people from all over the world who have fled persecution in their home countries to start new lives and become self-sufficient, contributing members of their new communities. We have been working in Greater New Haven for 40+ years, and over the past few years we have been expanding into Greater Hartford. We will be opening an office in Hartford by the fall of 2021 and are hiring a team who will focus on serving clients in Hartford. The Case Manager (CM) will be part of that team.

General Description

During the first year of operation, the Case Manager (CM) will be the main reference person for refugees (ORR eligible clients) living in the greater Hartford area. The case manager will provide services to newly arriving clients (R&P) as well as those who have been in the United States for a longer period of time (RSS, WFTC). Services will include accessing public benefits, community orientation, connection to local resources, home visits, referrals and ongoing support. The CM provides essential services and aims to support client self- sufficiency as much as possible. The CM ensures that all federal program requirements are adhered to. This role is likely to evolve as IRIS continues to expand in Hartford over the next few years.

The ideal candidate knows Hartford well and has previous experience working with refugees or other recent immigrants. Due to the COVID-19 pandemic, the IRIS office in New Haven is currently open by appointment only. We continue to take precautions and work remotely when it is feasible. However, it is expected that the CM will also provide services in person as needed and especially once the Hartford office is open. It is essential that the person hired for this position be vaccinated against COVID-19 and comfortable coming into contact with other people.

We aim to fill the position by September 1, 2021.

Essential Duties and Responsibilities include:

Services for new arrivals include:
• Prepare for newly arriving refugee families and individuals
• Welcome newly arriving refugees upon arrival
• Clearly communicate IRIS and federal policies and procedures
• Conduct at least three thorough home visits with each client to ensure safety and well-being (and organize interpretation services if necessary)
• Maintain frequent contact with clients to ensure their basic needs (housing, food, clothing, etc.) are addressed
• Provide community and cultural orientation
• Assist clients in accessing appropriate external services and public benefits, including from Social Security Administration and Department of Social Services
• Communicate and coordinate closely with other IRIS staff who provide services such as housing, English language learning, childcare, education, health care, employment, and immigration legal services”

READ MORE…

IRIS (Integrated Refugee & Immigrant Services, Inc, www.irisct.org) is a dynamic refugee resettlement
agency based in New Haven CT. IRIS serves people from all over the world who have fled persecution in
their home countries to start new lives and become self-sufficient, contributing members of their new
communities. We have been working in Greater New Haven for 40+ years and over the past few years have
been expanding into Greater Hartford. We will be opening an office in Hartford by the fall of 2021 and are
hiring a team who will focus on serving clients in Hartford. The Employment Services Specialist will be part of that team.

General Description
IRIS helps newly arriving refugees get their first jobs and helps them acquire skills that will increase their
employability and their income. The Employment Services Specialist (ESS) provides a variety of
employment services to newly arriving refugees as part of several federally funded programs (R&P, RSS,
WFTC). These include assessment, resume creation, assistance with applications and interview prep, career development planning and connection to skills building programs. The Employment Services Specialist will also be looking to increase awareness of IRIS among Hartford area employers.
The ideal candidate knows Hartford well and has previous experience working with refugees and/or in
job placement services. Due to the COVID-19 pandemic, the IRIS office in New Haven is currently open by appointment only. We continue to take precautions and work remotely when it is feasible. However, it is expected that the ESS will also provide services in person as needed and especially once the Hartford office is open. It is essential that the person hired for this position be vaccinated against COVID-19 and comfortable coming into contact with other people.

We aim to fill the position by September 1, 2021.

Essential Duties and Responsibilities include:
• Help develop and maintain relationships with business owners, directors and managers in human
resources and direct management especially.
• Collect and share information about new employers and job opportunities
• Follow up with employers to check the status of applications and to further reiterate interest; provide
updates if necessary.
• Troubleshoot and provide support after a client has started working; contact the employer regularly to
check in and make sure all is well.
• Research job trainings and certification programs and develop relationships with services providers to
facilitate access for program participants
• Ensure all eligible clients have Employment Assessments and professional resumes (within 10 days
of arrival for R&P cases)
• Assist clients in applying for and keeping jobs
• Provide hands-on instruction for application completion (paper & on-line), arrange interviews, and
assist during the interview process whenever possible.
• Educate refugee clients as to what employers are looking for in terms of work ethic, attitude, and
skills.
• Teach do’s & don’ts of job interviewing; help clients read resumes; explain IDs and work
authorization documents; teach worker’s rights; W4s & I9s
• Establish short-term goals based on the needs and interests of the client, promoting early
employment, self-sufficiency and client self-determination.
• Push for requiring all Level 2 and higher English speakers to make “x” number of employment
contacts per week.
• Have clients memorize a script to use when making calls.
• Help clients develop a sense of urgency about getting a job.
• Advocate for specific clients and refugee employment in general with contacts in companies and
organizations that hire throughout the region.
• Conduct outreach to potential Wilson-Fish program participants via various methods (email, phone,
text, WhatsApp, in-person)
• Conduct intakes with potential Wilson-Fish program participants to assess current financial situation
and motivation to participate in program activities
• Assist clients enrolled in Wilson-Fish to establish career development plans and update/revise these
plans every 6 months
• Coordinate with volunteer tutors (assign pairs. check in regularly to follow up on progress
• Support clients with unemployment claims
• Support clients with workmen’s compensation claims
• Keep up to date case notes for all clients.
• Update various systems with case note and job report information.
• Ensure all relevant documents are properly placed in case files.
• Keep employer data documents updated
• Keep client data documents updated
• Help prepare statistical information in varying ways for different reports that are required for specific
grants and programs.

Read More…

IRIS (Integrated Refugee & Immigrant Services, Inc, www.irisct.org) is a dynamic refugee resettlement
agency based in New Haven CT. IRIS serves people from all over the world who have fled persecution in
their home countries to start new lives and become self-sufficient, contributing members of their new
communities. We have been working in Greater New Haven for 40+ years, and over the past few years we
have been expanding into Greater Hartford. We will be opening an office in Hartford by the fall of 2021 and
are hiring a team who will focus on serving clients in Hartford. The Health & Case Management Coordinator (HCMC) will be part of that team.

General Description
IRIS helps newly arriving refugees connect to essential services including healthcare and public benefits. The Health & Case Management Coordinator will be the primary contact for Hartford providers of medical
services. The HCMC focuses on ensuring that newly arriving clients access healthcare and learn to navigate the American healthcare system as quickly as possible. The HCMC also plays an important case
management role by helping clients apply for social security cards and DSS benefits and learn to use public transportation.This is a dual reporting position, two part-time positions combined into a full-time role. This role is likely to evolve as IRIS plans to expand in Hartford over the next few years.
The ideal candidate knows Hartford well and has previous experience working with refugees and/or in
health services.

Due to the COVID-19 pandemic, the IRIS office in New Haven is currently open by appointment only.
We continue to take precautions and work remotely when it is feasible. However, it is expected that the
HCMC will also provide services in person as needed and especially once the Hartford office is open. It is
essential that the person hired for this position be vaccinated against COVID-19 and comfortable
coming into contact with other people.

We aim to fill the position by September 1, 2021.

Essential Duties and Responsibilities include:

Health services:

  • Schedule and arrange for refugees to receive a Refugee Health Assessment (RHA) within 30 days of arrival.
  • Facilitate clinic physicians’ access to overseas medical exam forms when available
  • Ensure clients have adequate transportation to attend RHA pre-screening and attend clinic appointments (arrange or provide transportation, or confirm that clients are able to get to the clinic on their own) (This can be through various means. The post-pandemic nature of this service must be clarified in 2021.)
  • Ensure RHA forms are completed, filed in case files, and sent to the CT DPH in a timely manner.
  • Ensure pediatricians complete school forms in a timely manner and that the education coordinator has access to the forms.
  • Schedule appointments for—and help clients access—primary care, dental care, vision care, physical therapy, mental health care, and women’s health care/prenatal care, as necessary.
  • Follow up on referrals to specialists, diagnostic imaging, chest clinic, and other appointments as necessary.
  • Schedule initial intake with the WIC program, for pregnant women and children under age 5, and ensure that they learn to use their WIC benefits.
  • Instruct clients on how to fill prescriptions at a pharmacy, properly take medications, independently schedule appointments, and utilize public transportation or medical taxis.
  • Assist clients in creating patient portal accounts and help them learn to use them
  • Contact medical billing offices as clients’ bills are received and provide insurance information. For those bills that are problematic, troubleshoot to find a solution. Notify clients when they have outstanding bills and assist in resolving them. Communicate with case managers to resolve insurance issues due to DSS problems.
  • Case-note pertinent information for each client, especially within the 90-day R&P period: Health assessments, office visits, referral appointments, psych follow ups, vision, dental, ED visits and any other services HC provides
  • Maintain the Health database by transferring all case information from the IRIS case lists
  • Encourage self-sufficiency by not doing things for the clients that they are capable of doing themselves, explaining limits of IRIS’ role and IRIS policies about assistance as needed
  • Help refugees and other immigrants achieve self-sufficiency by teaching them how to navigate the U.S. healthcare system independently.

Read More…

IRIS (Integrated Refugee & Immigrant Services, Inc., www.irisct.org) is a dynamic refugee resettlement
agency in New Haven CT. IRIS serves people from all over the world who have fled persecution in their
home countries to start new lives and become self-sufficient, contributing members of their new
communities. While IRIS has traditionally focused on helping refugees, it is increasingly serving a more
diverse immigrant population.

IRIS is looking for a part-time (20-25 hours a week) After-School Program Coordinator to lead, organize,
and teach in the IRIS After-School Program. This position averages 20-25 hours a week.

General Description
The IRIS After-School Academics program currently serves approximately 35 refugee and immigrant
students, ages 8-14, who come from eight different countries and speak ten different languages. We meet
every day after school for academic tutoring, which includes homework help, community building, and arts
and music education, all in an English-language rich and emotionally supportive environment. The IRIS
After-School (IAS) Program is currently seeking a new program coordinator or co-program coordinators for on-boarding over the summer leading into the next school year.

It is essential that the person hired for this position be vaccinated against COVID-19 and comfortable
coming into contact with other people.

Essential Duties and Responsibilities include:
• Responsibility for the safety and well-being of elementary and middle-school students every afternoon
• Curriculum building, from a vision for overall learning to the nitty-gritty of a weekly schedule
• Helping students individually or in small groups with homework and English language practice
• Teaching an arts or special interest class
• Managing and coordinating a large number of volunteers and interns
• Coordinating logistics of the program, including transportation
• Enrolling students and working with IRIS case managers to do so equitably
• Building supportive relationships with and among students
• Creating a safe and loving space for self-expression
Desired qualifications:
• Experience in childhood education
• Personal or professional experience with immigration-related issues
• Trauma-informed and culturally competent perspective and training
• Proficiency in at least one of these languages in addition to English: Arabic, Pashto, Dari, Swahili, Farsi,
Spanish
• Passion about and experience in music / the arts
• Ability to multitask in a sometimes stressful and fast-paced environment
• Commitment to anti-racism
• Energy and enthusiasm for working with children

Salary: $20-21.50 /hour, commensurate with experience
Benefits: accrues PTO and sick time; eligible for 403(b) pension plan after one year of employment

To apply, please send an email to the current IRIS After-School Program Coordinator, via humanresources@irisct.org. The email should include the following:

• A subject line that says “IAS Program Coordinator: [Candidate first and last name]”
• A paragraph describing your interest in the position
• An attached resume including at least 2 references