Job Opportunities

Work with us

In submitting an application for employment, the applicant grants IRIS permission to check references as well as question anyone who might be familiar with the candidate’s job performance.

IRIS has a casual work atmosphere where everyone’s opinions and ideas are valued. We’re committed to work-life balance and offer everyone opportunities to learn, experiment, and grow. If you’re looking to add meaningful purpose to your work or want a life-changing fellowship to get your career off on the right foot, then you’ll love working here. Please see our open positions and volunteer opportunities below.

To apply for any of the jobs below, send an email to humanresources@irisct.org with the following:

  • A subject line that says Job Title and your name
  • A cover letter
  • An attached resume including three professional references (at least two direct supervisors)

If you are interested in more than one position, please send a separate email for each position for which you would like to be considered.

IRIS (Integrated Refugee & Immigrant Services, Inc. www.irisct.org) is a dynamic refugee resettlement agency based in New Haven CT. IRIS serves people from all over the world who have fled persecution in their home countries to start new lives and become self-sufficient, contributing members of their new communities. While IRIS has traditionally focused on helping refugees, it is increasingly serving our undocumented neighbors and other immigrants.

IRIS is looking for a full-time Case Manager to join our Intensive Case Management (ICM) program team. This program is funded through a Preferred Communities (PC) grant from the Office of Refugee Resettlement. It provides 6 to 12 months of intensive case management support to refugees, asylees and Special Immigrant Visa holders who face mental and physical health barriers to their resettlement as well as other risk factors. 

General Description

The PC Case Manager serves a relatively small caseload of high-needs clients. The PC Case Manager conducts assessments, develops service plans, provides direct service, refers clients for additional services and advocates for their specific needs to be met. The PC grant demands that case managers comply with strict administrative requirements. The Case Manager works in tandem with another PC Case Manager and within a larger Health & Wellness team.

Candidates must be fully vaccinated against COVID-19 and comfortable coming into contact with other people.

In submitting an application for employment, the applicant grants IRIS permission to check references as well as question anyone who might be familiar with the candidate’s job performance.

Essential Duties and Responsibilities include:

  • Conducts assessments to determine client needs and eligibility for PC services
  • Develops an individualized service plan focused on the clients’ self-sufficiency goals
  • Maintains frequent contact with assigned cases, including home visits (once a month minimum, but more as needed). (PC Case Managers use their own discretion with regard to wearing masks during home visits).
  • Assists clients in accessing appropriate external services and public benefits
  • Coordinates with other IRIS staff and community providers for services including English class, childcare, education, health care, employment, immigration legal services, mental health services, addiction services, disability services and benefits, housing services, etc.
  • Ensures clients’ basic needs (housing, food, clothing, etc.) are addressed and that as soon as possible they can meet these needs on their own.
  • Transports and accompanies clients to appointments for various services and helps them find ways to get to their appointments independently.
  • Provides additional community and cultural orientation, as needed
  • Provides crisis intervention and/or arranges for this to be provided, as needed.
  • Ensures that proper language interpretation and translation are provided as needed for meetings with clients and for important written documents.
  • Maintains case files, case notes and required documentation for each case.
  • Maintains and update PC database with client information, periodic assessments, resources and gaps; completes  referrals, closes and transfers cases – all in a timely manner as required by guidelines
  • Participates in PC program network meetings
  • Participates in regular H&W and CM team meetings.
  • Other related tasks as assigned by the Health & Wellness Manager or Director of Resettlement Services

IRIS (Integrated Refugee & Immigrant Services, Inc, www.irisct.org) is a dynamic refugee resettlement agency based in Connecticut, working in the New England Region and nationally, with a main office in New Haven and a satellite office in Hartford. IRIS serves people from all over the world who have fled persecution in their home countries to start new lives and become self-sufficient, enriching their new communities.

General Description

As an integral part of the Community Sponsorship Team, the CS Coach (CSC) works with community groups throughout the US in partnership with the Sponsor Circles Program, the Welcome Corps Program, the IRIS Co-Sponsorship Program, Church World Service, and other national or local partners. The CSC works primarily with the Associate Director of Welcome Corps, the Sponsor Circles Program Manager, and other Sponsor Circle Umbrella or Welcome Corps coaches to facilitate sponsorship groups in successfully welcoming refugee families. Success for the CSC will be achieved by proactively supporting ~25+ sponsorship groups across all programs, pursuing the most current information to support newcomers and sponsors in each state, collaborating with other members of the IRIS Sponsorship Team and providing extraordinary service for supporters of all levels. This position interacts with partners and sponsor groups across the U.S.

Essential Duties and Responsibilities include:

Welcome Corps (WC) and Sponsor Circle Program (SCP) Group Oversight and Resettlement Coach

  • Assists IRIS Welcome Corps and SCP Team as needed to recruit, vet and certify new Private Sponsor Groups (PSGs) and Sponsor Circles (SCs) in accordance with CSH processes and procedures.
  • Builds and maintains relationships with assigned PSGs and SCs (up to 50), ensuring they understand their responsibilities and are able to stay on track with priorities.
  • Serves as a partner to SCs in building their applications to CSH, including development of thorough Welcome Plans and fundraising plans.
  • Researches state-to-state resources for PSGs and SCs, shares best practices and guidance on pre- and post-arrival responsibilities and issues with volunteer groups, serving as a point of contact for helping navigate housing, understanding boundaries, enrollments in public benefits, ESL, school, employment, health services, legal services and cultural orientation.
  • Conducts weekly check-ins with PSG/SC contacts and holds weekly “drop-in” office hours
  • Problem solve issues that arise with PSG/SC contacts as necessary, referring to IRIS Sponsorship Team members and other partners and resources as needed.
  • Provides support for other PSG/SC activities as needed.

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Development Assistant (Full-time, hybrid on-site and remote)

IRIS (Integrated Refugee & Immigrant Services, Inc., www.irisct.org) is a nonprofit organization whose mission is to help refugees and other displaced people establish new lives, strengthen hope, and contribute to the vitality of Connecticut’s communities. IRIS serves people from all over the world who have fled persecution in their home countries to start new lives and become self-sufficient, contributing members of their new communities. With offices in New Haven and Hartford, IRIS serves refugees, asylum seekers, asylees, humanitarian parolees, undocumented neighbors and other immigrants.

General Description:
The need for a Development Assistant comes at a pivotal time in IRIS’s history. In recent years the organization has seen tremendous growth in programs, client volume, staff size, and operational budget. Having recently assumed responsibility for IRIS’s government grants portfolio, the Development team is responsible for raising $12M annually through a mix of contracted and contributed revenue streams. With continued growth projected for 2023 and beyond, the current fundraising strategy places equal emphasis on grants and contributions. Under the guidance and supervision of the Annual Fund Manager, the Development Assistant serves as the backbone of donor relations by overseeing all administrative processes for gift and record maintenance. Additionally, the Development Assistant provides support for events, donor stewardship, major giving and in-kind donations. As an integral part of the Community Engagement Department, the Development Assistant will also work closely with the Director of Community Engagement, the Associate Director of Development, the CRM Manager, and members of the Communications and
Outreach Teams.

Essential Duties and Responsibilities:
● Manage the department’s general email account, responding to inquiries as able or forwarding to appropriate staff as necessary. Respond to donor requests and general inquiries.
● Maintain accuracy of constituent records in CRM database. Manage all updates of personal information, contact details and communication preferences. Ensure constituents are coded appropriately and that mailing lists are updated regularly
● Manage gift entry and gift acknowledgement processes. Enter donations in CRM database daily, and work closely with Finance Department to ensure accuracy and timeliness of recording donor gifts. Produce acknowledgement letters on a weekly basis for all financial and in-kind gifts, including in honor/memory tribute acknowledgements. Maintain electronic filing system for copies of gift documentation and gift acknowledgements.

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ESOL Coordinator (Full-Time)

IRIS (Integrated Refugee & Immigrant Services, Inc. www.irisct.org) is a dynamic refugee resettlement agency with offices in New Haven and Hartford, CT. IRIS serves people from all over the world who have fled persecution in their home countries to start new lives and become self-sufficient, contributing members of their new communities. While IRIS has traditionally focused on helping refugees, it is increasingly serving our undocumented neighbors and other immigrants as well. IRIS is looking to hire an experienced ESOL teacher to coordinate our organization’s efforts to promote English learning among our adult clientele. The ESOL Coordinator must possess excellent written, verbal and interpersonal communication skills and be prepared to help our adult clients access ESOL programs that best meet their needs. This is a full-time position attached to our New Haven office.

General Description:

The work of the ESOL Coordinator will include ESOL teaching as well as the oversight and monitoring of IRIS’s adult ESOL programs–setting standards, giving direction, developing curriculum, and providing resources. The coordinator will also review and coordinate the organization’s efforts to enroll adults in community ESOL programming, including adult education courses, oversee the documentation of student attendance and progress, and keep staff
members and clients appraised of ESOL options. The coordinator will build relationships with and advocate for IRIS clients within institutions offering ESOL classes throughout the state. The coordinator may oversee the work of volunteers and/or interns to assist in these efforts. As a member of the IRIS Education Team, the ESOL Coordinator will also support departmental goals and educational initiatives as needed.

Essential Duties and Responsibilities include:

● Promote, facilitate, and monitor ESOL instruction of IRIS’s adult clients
● Oversee IRIS’s adult ESOL programs–setting standards, giving direction, developing curriculum, and providing resources to our ESOL teachers
● Teach ESOL at IRIS programs as needed, especially in the New Haven Family Literacy program

MORE

IRIS (Integrated Refugee & Immigrant Services, Inc., www.irisct.org) is a dynamic refugee resettlement agency with offices in New Haven and Hartford, CT. IRIS serves people from all over the world who have fled persecution in their home countries to start new lives and become self-sufficient, contributing members of their new communities. While IRIS has traditionally focused on helping refugees, it is increasingly serving our undocumented neighbors and other immigrants as well.

Job Description:

New Haven Adult and Continuing Education is seeking part-time ESOL instructors to teach beginning level classes to female refugees at IRIS (Integrated Refugee and Immigrant Services), one of our satellite locations. In-person classes are offered in downtown New Haven Monday through Friday mornings. 

– ESOL instructors will provide classroom instruction in literacy, speaking, reading and writing in English, as well as preparing students to function confidently in society with life and basic job skills. 

– Interested candidates should have experience and interest in teaching beginning level students. 

– Experience teaching pre-literate adults and working with refugees is preferred. 

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Hartford Summer Learning Program Assistant Teacher (Part-time, temporary position)

IRIS (Integrated Refugee & Immigrant Services, Inc. www.irisct.org) is a dynamic refugee resettlement agency with offices in New Haven and Hartford, CT. IRIS serves people from all over the world who have fled persecution in their home countries to start new lives and become self-sufficient, contributing members of their new communities. While IRIS has traditionally focused on helping refugees, it is increasingly serving our undocumented neighbors and other immigrants as well.

IRIS is seeking experienced teachers for our 2024 Summer Learning Program for newcomer students. Refugee and immigrant youth face unique challenges as they adjust to life in the U.S. Their experiences of forced displacement may have resulted in limited or interrupted formal education. Upon arriving, they must learn English and acclimate to American cultural norms and expectations.

The Summer Learning Program (SLP) is a six-week school readiness program that strives to meet the educational and social-emotional needs of recently arrived refugee and immigrant students by boosting their English proficiency, bridging the academic gap between school years, celebrating cultures and artistic traditions, deepening the connection to their new homes, developing the skills for navigating a multicultural society, and providing a safe space and time for recreation and play.
Program Overview
Hartford SLP runs from Monday, June 24 to Friday, August 2. This program serves 80-100 students, ranging from kindergarten to 12th grade. The students are divided into five separate groups based on their age and academic level, with each group consisting of approximately 15-20 students. The lead teachers are responsible for the daily coordination of their respective classes, working in close collaboration with an assistant teacher, with additional support from interns and volunteers.
Schedule
Students attend the program Monday-Friday from 9:30 am – 1:30 pm, with an extended day on Thursdays for field trips (until 2:30 pm). Teachers arrive on-site at 9:00 every morning and finish by 2:00 on Mondays, Tuesdays, and Thursdays and by 3:00 on Wednesdays (field trips) and Fridays (staff meetings) for an average of 27 in-program hours, plus an average of 6 hours of planning time per week. Before the start of SLP, teachers are required to attend a series of online orientation sessions in May and June covering TESOL strategies and best practices, social-emotional learning, restorative justice, and de-escalation. There will be a mandatory in-person workshop on problem-based learning and diversity, equity, and inclusion on May 18 for all staff.
Requirements
As representatives of the Summer Learning Program and IRIS, teachers must be committed to anti-racism and dedicated to promoting refugee and immigrant rights and social justice. To create a safe and inclusive learning environment for students, teachers are expected to model behavior that aligns with these core principles and embodies cultural humility. This includes encouraging students to recognize and appreciate diverse identities and helping them gain cultural competencies. Teachers must be comfortable anticipating and responding to incidents of discrimination with appropriate mediation and education.

Responsibilities
•Assist the lead teacher with a class of 15-20 students, fostering a safe and healing learning environment that supports their academic and social-emotional development.
• Collaborate effectively with the wider SLP team, including other lead and assistant teachers, interns, and volunteers, to meet the daily needs of the students and support their sense of safety and belonging.
• Cultivate a classroom environment that celebrates and respects diversity, honoring students’ intersectional identities, including race, ethnicity, ability, gender identity, sexual orientation, religion, nationality, and socioeconomic background.

MORE

Hartford Summer Learning Program Lead Teacher  (Part-time, temporary position)

IRIS (Integrated Refugee & Immigrant Services, Inc. www.irisct.org) is a dynamic refugee resettlement agency with offices in New Haven and Hartford, CT. IRIS serves people from all over the world who have fled persecution in their home countries to start new lives and become self-sufficient, contributing members of their new communities. While IRIS has traditionally focused on helping refugees, it is increasingly serving our undocumented neighbors and other immigrants as well.

IRIS is seeking experienced teachers for our 2024 Summer Learning Program for newcomer students. Refugee and immigrant youth face unique challenges as they adjust to life in the U.S. Their experiences of forced displacement may have resulted in limited or interrupted formal education. Upon arriving, they must learn English and acclimate to American cultural norms and expectations.

The Summer Learning Program (SLP) is a six-week school readiness program that strives to meet the educational and social-emotional needs of recently arrived refugee and immigrant students by boosting their English proficiency, bridging the academic gap between school years, celebrating cultures and artistic traditions, deepening the connection to their new homes, developing the skills for navigating a multicultural society, and providing a safe space and time for recreation and play.

Program Overview
Hartford SLP runs from Monday, June 24 to Friday, August 2. This program serves 80-100 students,
ranging from kindergarten to 12th grade. The students are divided into five separate groups based on their
age and academic level, with each group consisting of approximately 15-20 students. The lead teachers
are responsible for the daily coordination of their respective classes, working in close collaboration with
an assistant teacher, with additional support from interns and volunteers.
Schedule
Students attend the program Monday-Friday from 9:30 am – 1:30 pm, with an extended day on Thursdays
for field trips (until 2:30 pm). Teachers arrive on-site at 9:00 every morning and finish by 2:00 on
Mondays, Tuesdays, and Thursdays and by 3:00 on Wednesdays (field trips) and Fridays (staff meetings)
for an average of 27 in-program hours, plus an average of 6 hours of planning time per week.
Before the start of SLP, teachers are required to attend a series of online orientation sessions in May and
June covering TESOL strategies and best practices, social-emotional learning, restorative justice, and
de-escalation. There will be a mandatory in-person workshop on problem-based learning and diversity,
equity, and inclusion on May 18 for all staff.
Requirements
As representatives of the Summer Learning Program and IRIS, teachers must be committed to anti-racism
and dedicated to promoting refugee and immigrant rights and social justice. To create a safe and inclusive
learning environment for students, teachers are expected to model behavior that aligns with these core
principles and embodies cultural humility. This includes encouraging students to recognize and appreciate
diverse identities and helping them gain cultural competencies. Teachers must be comfortable anticipating
and responding to incidents of discrimination with appropriate mediation and education.

Responsibilities

• Lead a dynamic classroom of 15-20 students, in collaboration with the assistant teacher, fostering a safe and healing learning environment that supports their academic and social-emotional development.
• Collaborate effectively with the wider SLP team, including other lead and assistant teachers, interns, and volunteers, to meet the daily needs of the students and support their sense of safety and belonging.
• Cultivate a classroom environment that celebrates and respects diversity, honoring students’ intersectional identities, including race, ethnicity, ability, gender identity, sexual orientation, religion, nationality, and socioeconomic background.

MORE

IRIS (Integrated Refugee & Immigrant Services, Inc, www.irisct.org) is a dynamic refugee resettlement agency based in Connecticut, working in the New England Region and nationally, with a main office in New Haven and a satellite office in Hartford. IRIS serves people from all over the world who have fled persecution in their home countries to start new lives and become self-sufficient, enriching their new communities.

General Description:

As an integral part of the Humanitarian Sponsorship Program (HSP) Team, this HSP Case Manager (HSPCM) will be working almost entirely with Ukrainian newcomers (including Russian speakers). Overall, the HSPCM may be asked to work directly with Ukrainian, Cuban or Haitian Humanitarian Parole newcomers, IRIS staff, and the communities around Connecticut that support the newcomers as they seek refuge in the U.S. The HSPCM works primarily with the members of the HSP Team, Education Team, Post-arrival Case Managers and PC/Health teams, as well as other departments within IRIS, to ensure HSP families’ needs are identified and services provided for the families to reach self-sufficiency. The HSPCM is part of a 7 – 9 staff member team providing direct services to the Ukrainian, Cuban and Haitian newcomers, coordinating and tracking service provision via internal referrals, as well as entering case data into various required databases.

In submitting an application for employment, the applicant grants IRIS permission to check references as well as question anyone who might be familiar with the candidate’s job performance.

Essential Duties and Responsibilities include:

  • Respond to initial outreach from clients or their sponsors upon arrival to Connecticut
  • Conduct intakes to assess newcomer’s needs
  • Maintain periodic contact with clients to ensure their basic needs (housing, food, clothing, etc.) are addressed

New Haven Summer Learning Program Assistant Teacher: (Part-time, temporary position)

IRIS (Integrated Refugee & Immigrant Services, Inc. www.irisct.org) is a dynamic refugee resettlement agency with offices in New Haven and Hartford, CT. IRIS serves people from all over the world who have fled persecution in their home countries to start new lives and become self-sufficient, contributing members of their new communities. While IRIS has traditionally focused on helping refugees, it is increasingly serving our undocumented neighbors and other immigrants as well.

IRIS is seeking experienced teachers for our 2024 Summer Learning Program for newcomer students. Refugee and immigrant youth face unique challenges as they adjust to life in the U.S. Their experiences of forced displacement may have resulted in limited or interrupted formal education. Upon arriving, they must learn English and acclimate to American cultural norms and expectations.

The Summer Learning Program (SLP) is a six-week school readiness program that strives to meet the educational and social-emotional needs of recently arrived refugee and immigrant students by boosting their English proficiency, bridging the academic gap between school years, celebrating cultures and artistic traditions, deepening the connection to their new homes, developing the skills for navigating a multicultural society, and providing a safe space and time for recreation and play.


Program Overview

Hartford SLP runs from Monday, June 24 to Friday, August 2. This program serves 90-120 students,
ranging from kindergarten to 12th grade. The students are divided into seven separate groups based on
their age and academic level, with each group consisting of approximately 15-20 students. The lead
teachers are responsible for the daily coordination of their respective classes, working in close
collaboration with an assistant teacher, with additional support from interns and volunteers.
Schedule
Students attend the program Monday-Friday from 9:30 am – 1:30 pm, with an extended day on Thursdays
for field trips (until 2:30 pm). Teachers arrive on-site at 9:00 every morning and finish by 2:00 on
Mondays, Tuesdays, and Thursdays and by 3:00 on Wednesdays (field trips) and Fridays (staff meetings)
for an average of 27 in-program hours, plus an average of 6 hours of planning time per week.
Before the start of SLP, teachers are required to attend a series of online orientation sessions in May and
June covering TESOL strategies and best practices, social-emotional learning, restorative justice, and
de-escalation. There will be a mandatory in-person workshop on problem-based learning and diversity,
equity, and inclusion on May 18 for all staff.
Requirements
As representatives of the Summer Learning Program and IRIS, teachers must be committed to anti-racism
and dedicated to promoting refugee and immigrant rights and social justice. To create a safe and inclusive
learning environment for students, teachers are expected to model behavior that aligns with these core
principles and embodies cultural humility. This includes encouraging students to recognize and appreciate
diverse identities and helping them gain cultural competencies. Teachers must be comfortable anticipating
and responding to incidents of discrimination with appropriate mediation and education.

Responsibilities

•Assist the lead teacher with a class of 15-20 students, fostering a safe and healing learning environment
that supports their academic and social-emotional development.
• Collaborate effectively with the wider SLP team, including other lead and assistant teachers, interns, and
volunteers, to meet the daily needs of the students and support their sense of safety and belonging.
• Cultivate a classroom environment that celebrates and respects diversity, honoring students’ intersectional identities, including race, ethnicity, ability, gender identity, sexual orientation, religion, nationality, and socioeconomic background.

MORE

New Haven Summer Learning Program Lead Teacher (Part-time, temporary position)

IRIS (Integrated Refugee & Immigrant Services, Inc. www.irisct.org) is a dynamic refugee resettlement agency with offices in New Haven and Hartford, CT. IRIS serves people from all over the world who have fled persecution in their home countries to start new lives and become self-sufficient, contributing members of their new communities. While IRIS has traditionally focused on helping refugees, it is increasingly serving our undocumented neighbors and other immigrants as well.

IRIS is seeking experienced teachers for our 2024 Summer Learning Program for newcomer students. Refugee and immigrant youth face unique challenges as they adjust to life in the U.S. Their experiences of forced displacement may have resulted in limited or interrupted formal education. Upon arriving, they must learn English and acclimate to American cultural norms and expectations.

The Summer Learning Program (SLP) is a six-week school readiness program that strives to meet the
educational and social-emotional needs of recently arrived refugee and immigrant students by boosting
their English proficiency, bridging the academic gap between school years, celebrating cultures and
artistic traditions, deepening the connection to their new homes, developing the skills for navigating a
multicultural society, and providing a safe space and time for recreation and play.

Program Overview
Hartford SLP runs from Monday, June 24 to Friday, August 2. This program serves 90-120 students,
ranging from kindergarten to 12th grade. The students are divided into seven separate groups based on
their age and academic level, with each group consisting of approximately 15-20 students. The lead
teachers are responsible for the daily coordination of their respective classes, working in close
collaboration with an assistant teacher, with additional support from interns and volunteers.
Schedule
Students attend the program Monday-Friday from 9:30 am – 1:30 pm, with an extended day on Thursdays
for field trips (until 2:30 pm). Teachers arrive on-site at 9:00 every morning and finish by 2:00 on
Mondays, Tuesdays, and Thursdays and by 3:00 on Wednesdays (field trips) and Fridays (staff meetings)
for an average of 27 in-program hours, plus an average of 6 hours of planning time per week.
Before the start of SLP, teachers are required to attend a series of online orientation sessions in May and
June covering TESOL strategies and best practices, social-emotional learning, restorative justice, and
de-escalation. There will be a mandatory in-person workshop on problem-based learning and diversity,
equity, and inclusion on May 18 for all staff.
Requirements
As representatives of the Summer Learning Program and IRIS, teachers must be committed to anti-racism
and dedicated to promoting refugee and immigrant rights and social justice. To create a safe and inclusive
learning environment for students, teachers are expected to model behavior that aligns with these core
principles and embodies cultural humility. This includes encouraging students to recognize and appreciate
diverse identities and helping them gain cultural competencies. Teachers must be comfortable anticipating
and responding to incidents of discrimination with appropriate mediation and education.

Responsibilities
• Lead a dynamic classroom of 15-20 students, in collaboration with the assistant teacher, fostering a safe
and healing learning environment that supports their academic and social-emotional development.
• Collaborate effectively with the wider SLP team, including other lead and assistant teachers, interns, and
volunteers, to meet the daily needs of the students and support their sense of safety and belonging.
• Cultivate a classroom environment that celebrates and respects diversity, honoring students’
intersectional identities, including race, ethnicity, ability, gender identity, sexual orientation, religion,
nationality, and socioeconomic background.

MORE

Welcome Corps Application Coach (Part-Time, Remote)

IRIS (Integrated Refugee & Immigrant Services, Inc., www.irisct.org) is a dynamic refugee
resettlement agency with offices in New Haven and Hartford, CT. IRIS serves people from all
over the world who have fled persecution in their home countries to start new lives and become
self-sufficient, contributing members of their new communities. While IRIS has traditionally
focused on helping refugees, it is increasingly serving our undocumented neighbors and other
immigrants as well.
Job Summary & General Responsibilities:
As an integral part of the Welcome Corps Team, the Application Coach (part time) assists
sponsors across the United States to apply for the Welcome Corps program. The Application
Coach will support sponsors through Zoom and phone meetings, as well as text and phone
communication. This position requires strong customer service skills, excellent communication
skills, and a dedication to engage with sponsors and solve problems.

In submitting an application for employment, the applicant grants IRIS permission to
check references as well as question anyone who might be familiar with the candidate’s
job performance.

Essential Duties & Responsibilities include:

Application Support to Sponsors:
● Provide sponsors with information and advice regarding applying to form a private sponsor
group through the Welcome Corps
● Provide application support for “Phase 2, Naming” of Welcome Corps, where private sponsor
groups can sponsor someone they know
● Meet with sponsors through small-group office hours Zoom sessions to provide application
support

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Welcome Corps Application Coach– Full-time or Part-time (remote) Latin America Pilot Program (temporary, 4 months)
IRIS (Integrated Refugee & Immigrant Services, Inc., www.irisct.org) is a dynamic refugee resettlement agency with offices in New Haven and Hartford, CT. IRIS serves people from all over the world who have fled persecution in their home countries to start new lives and become self-sufficient, contributing members of their new communities. While IRIS has traditionally focused on helping refugees, it is increasingly serving our undocumented neighbors and other immigrants as well.

General Description:
As an integral part of the Welcome Corps Team, the Application Coach – LAPP assists sponsors
across the United States to apply for the Welcome Corps program, specifically for Latin American beneficiaries. The Application Coach will support sponsors through Zoom and phone meetings, as well as email, text and phone communication. This position requires strong customer service skills, excellent communication skills, and a dedication to engage with sponsors and solve problems. Success for the Application Coach will be achieved by proactively supporting an average of 25 – 30 people per week, for 1- 2 hour sessions.

Job Summary & General Responsibilities:

Application Support to Sponsors
● Provide sponsors with focused, one-on-one information and advice regarding applying to form a private sponsor group through the Welcome Corps
● Provide application support for sponsors of CHNV and other Latin American beneficiaries of Welcome Corps
● Meet with sponsors every day through small-group office hours Zoom sessions to provide application support

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Call or e-mail us.

(203) 562 – 2095

Head office
235 Nicoll Street
New Haven, CT 06511

Hartford office
25 Main Street
Hartford, CT 06106

info@irisct.org

IRIS is a 501(c)(3) nonprofit

EIN 06-0653044 

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