IRIS-Integrated Refugee & Immigrant Services

Work with us

In submitting an application for employment, the applicant grants IRIS permission to check references as well as question anyone who might be familiar with the candidate’s job performance.

IRIS has a casual work atmosphere where everyone’s opinions and ideas are valued. We’re committed to work-life balance and offer everyone opportunities to learn, experiment, and grow. If you’re looking to add meaningful purpose to your work or want a life-changing fellowship to get your career off on the right foot, then you’ll love working here. Please see our open positions and volunteer opportunities below.

To apply for any of the jobs below, send an email to humanresources@irisct.org with the following:

  • A subject line that says Job Title and your name
  • A cover letter
  • An attached resume including three professional references (at least two direct supervisors)

If you are interested in more than one position, please send a separate email for each position for which you would like to be considered.

IRIS (Integrated Refugee & Immigrant Services, Inc., www.irisct.org) is a dynamic refugee  resettlement agency based in Connecticut, working in the New England Region and nationally, with a main office in New Haven and a satellite office in Hartford. IRIS serves  people from all over the world who have fled persecution in their home countries to start  new lives and become self- sufficient, enriching their new communities. 

General Description 

As an integral part of the Resettlement Program and in support of the broader Case  Management Team as an internal expert, the Benefits Specialist (BS) works to assist  Refugee newcomers, IRIS staff, and the communities around Connecticut that support the  newcomers as they seek refuge in the U.S. The BS works with the R&P Team to quickly and  efficiently apply for public benefits for which clients are eligible – Husky Health Insurance,  SNAP and Cash Assistance. The BS is part of a team providing direct services to refugees,  coordinating and tracking service provision via internal referrals, as well as entering case  data into various required databases for tracking of services provided to clients 

In submitting an application for employment, the applicant grants IRIS permission to check references as well as question anyone who might be familiar with the candidate’s job performance. 

Essential Duties and Responsibilities include: 

Learn all DSS benefits application processes for refugee, and become an internal expert  at IRIS for troubleshooting benefits issues across all programs 

Develop and maintain excellent working relationships with all relevant DSS liaisons,  including the State Refugee Coordinator 

Develop and maintain excellent working relationships with relevant IRIS program staff  to facilitate training and understanding of benefits issues.

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IRIS (Integrated Refugee & Immigrant Services, Inc, www.irisct.org) is a dynamic refugee resettlement agency based in Connecticut, working in the New England Region and nationally, with a main office in New Haven and a satellite office in Hartford. IRIS serves people from all over the world who have fled persecution in their home countries to start new lives and become self-sufficient, enriching their new communities. 

General Description 
As an integral part of the Humanitarian Sponsorship Program (HSP) Team, this HSP Case Manager (HSPCM) will be working almost entirely with Cuban and Haitian newcomers.  Overall, the HSPCM may be asked to work directly with Cuban, Haitian, or Ukrainian Humanitarian Parolee newcomers, IRIS staff, and the communities around Connecticut that support the newcomers as they seek refuge in the U.S. The HSPCM works primarily with the members of the HSP Team, Education Team, Post-arrival Case Managers and PC/Health teams, as well as other departments within IRIS, to ensure HSP families’ needs are identified and services provided for the families to reach self-sufficiency.  The HSPCM is part of a 7 – 9 staff member team providing direct services to the Cuban, Haitian, and Ukrainian newcomers, coordinating and tracking service provision via internal referrals, as well as entering case data into various required databases. 

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Job Summary & General Responsibilities:

The Employment Services Assistant contributes specifically to the effort of communicating and training with clients enrolled in the Wilson Fish TANF Coordination project (aka Move Ahead Project-MAP). The ESA will communicate directly with clients to provide information about MAP. The ESA will also coordinate communications with MAP volunteers, MAP Fundamental Case Managers, and Employment Specialists. The ESA will be responsible for assigned English-only intakes into the MAP program. The ESA will conduct defined training for MAP clients. The majority of this job will require in-person work at the office, but certain components can be done remotely with the approval of the Manager.

Specific Duties Client Services:

● Learn and demonstrate a mastery of the Burlington English platform. Conduct BE Language Labs on an agreed schedule to teach clients how to use the platform independently
● Conduct Digital Literacy Training programs with clients on an agreed schedule
● Contact and enroll assigned English-only clients into the MAP program

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IRIS (Integrated Refugee & Immigrant Services, www.irisct.org) is a dynamic refugee resettlement agency in New Haven CT. IRIS serves people from all over the world who have fled persecution in their home countries to start new lives and become self-sufficient, contributing members of their new communities. While IRIS has traditionally focused on helping refugees, it is increasingly serving a more diverse immigrant population.

IRIS is looking for a full-time Healthcare Coordinator for the Hartford Office who will help newly arriving clients access healthcare and learn to navigate the American healthcare system independently.

General Description:
IRIS must ensure that all newly arriving refugees receive a medical exam within 90 days of arrival and access follow up care as needed notably including immunizations, women’s health and dental. The Health Coordinator is primarily responsible for ensuring that new arrivals are connected to local health care providers and learn to navigate the healthcare system independently. The Healthcare Coordinator coordinates care with various local providers including the Community Healthcare Center, Family Medical Center, UCONN Health and others. The  HC will also support clients with emergency medical needs and other significant needs that continue beyond the initial resettlement period. 

The Healthcare Coordinator advocates on behalf of clients and engages with the local medical community on issues related to refugee and immigrant health and health care. As IRIS works increasingly with new populations, we will aim to integrate services for these populations into existing work. It is planned that the  Healthcare Coordinator will also support vaccination education and outreach.

Essential Duties and Responsibilities include:
Coordinate healthcare for newly-arrived refugees

● Arrange for refugees and parolees to receive a Refugee Health Assessment (RHA) within 90 days of arrival.
● Schedule RHA and pre-screening appointments and request medical interpreters, as needed.
● Facilitate clinic physicians’ access to overseas medical exam forms when available

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IRIS (Integrated Refugee & Immigrant Services, Inc., www.irisct.org), is a dynamic refugee resettlement agency based in Connecticut, working in the New England Region and nationally, with a main office in New Haven and a satellite office in Hartford. IRIS serves people from all over the world who have fled persecution in their home countries to start new lives and become self-sufficient, enriching their new communities. IRIS currently serves clients from countries such as Afghanistan, DR Congo, Eritrea, Iran, Iraq, Sudan and Syria. IRIS has an opening for the full-time position of Information Technology Coordinator.

General Description:
The Information Technology Coordinator assists with overseeing all core technology requirements and systems for the organization. This includes maintaining servers, desktop and laptop computers, printers, network, hardware and software systems.

Essential Duties and Responsibilities include:
Work with IT Manager to…
a. Assist with all technology operations (e.g. network security) and evaluate them according to established goals.
b. Provide computer and technology support to the organization (both on-site and remotely)
c. New user systems set-up and assistance with user training on PC Applications

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IRIS (Integrated Refugee & Immigrant Services, Inc. www.irisct.org) is a dynamic refugee resettlement agency with offices in New Haven and Hartford, and on-going resettlement efforts throughout the state and across the U.S. IRIS serves people from all over the world who have fled persecution in their home countries to start new lives and become self-sufficient, contributing members of their new communities.

POSITION SUMMARY:
The Senior Director of Finance reports to the Executive Director, this position leads the Finance team with responsibility for financial strategy and planning, financial operations, budget and audit management, financial reporting and analysis, grants administration, organizational compliance with internal controls, and provides critical support on budgeting and financial forecasting. This position also leads the annual GAAP audits, IRS Form 990, and other tax filings. Working closely with all departmental leaders, the Senior Director of Finance is a mentor, trouble-shooter, and service provider in finance and accounting procedure, process improvement, and budget management. This is a unique professional opportunity for a finance leader to stabilize and strengthen the internal functions of a rapidly growing and well-respected organization that supports the resettlement of immigrants and refugees in Connecticut and across the U.S.

The successful candidate will be an expert in nonprofit financial management, is meticulously attentive, is an excellent collaborator and aligns strongly with our organizational mission. This role plays a critical part in the organization’s strategic decision-making process as it continues to enhance its quality programming. This position will be reporting to the Executive Director (ED) and is part of the senior leadership team.

This position provides a unique professional opportunity for a finance leader to maximize and strengthen the internal capacity of a well-respected, high-impact organization.

CORE FUNCTIONS:
● Oversee and direct budgeting & accounting functions, including: grant accounting & fiscal compliance, payroll, accounts payable, cash management, and investments.
● Act as Fiscal Officer for organization, setting and adhering to the strategic plan, organizational goals, and the mission and values of IRIS.
● Lead the annual and long-term budgeting process in collaboration with the ED and other members of the senior leadership team by providing strategic recommendations based on financial analysis and projection.

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IRIS – Integrated Refugee & Immigrant Services (www.irisct.org), a dynamic nonprofit organization in New Haven CT, has an opening for an Ukrainian Program USCIS Forms Specialist in its Legal Department. The position is hourly, and full-time. 

IRIS is a refugee resettlement agency providing high quality and culturally sensitive assistance to immigrants and refugees in Connecticut. Our goal is to help immigrants establish new lives, regain hope, and contribute to the vitality of Connecticut’s communities. IRIS currently serves clients from Ukraine, Syria, Iraq, Afghanistan, Democratic Republic of Congo, Eritrea, Cuba, Sudan, Egypt, Venezuela, Guatemala and Honduras, among others. 

Specific Duties:

IRIS’s Legal Department: IRIS offers legal services, among its other services. IRIS’s Legal Department provides representation to: 1) refugees and asylees applying for lawful permanent residence, naturalization, and reunification with family members; 2) immigrants in removal proceedings; 3) Afghan residents of CT who filed applications for humanitarian parole on behalf of family in Afghanistan after the Taliban takeover in August 2021; 4) Afghans who were evacuated from Afghanistan after the takeover and resettled by IRIS in the New Haven and Hartford areas; and 5) Ukrainians, Cubans, and Haitians who entered the US as parolees through humanitarian sponsorship programs. under the Uniting for Ukraine program as humanitarian parolees. The Legal Department currently consists of seven attorneys, three paralegals, and additional support staff. 

Description of Ukrainian Program USCIS Forms Specialist: IRIS is looking for an individual to assist Ukrainian parolees to submit applications to USCIS for re-parole (Form I-131), Temporary Protected Status (Form I-821) and Employment Authorization (Form I-765).  Beginning in the summer of 2022, IRIS has assisted over 1200 Ukrainians parolees living in Connecticut, and the number continues to increase. Through the Uniting for Ukraine (U4U) program, these Ukrainians were given a grant of humanitarian parole by the U.S. government, meaning they were afforded a legal status that is only temporary (typically their parole period is two years). These individuals must maintain their lawful status, which may require seeking re-parole and/or Temporary Protected Status. Additionally, these individuals must obtain and maintain proof of their eligibility to work legally in the U.S. pursuant to either parole or TPS. The USCIS Forms Specialist will organize and prioritize requests for assistance with re-parole, Temporary Protected Status, and employment authorization; complete and submit all relevant USCIS forms with the required evidence; and will stay abreast of changes and developments related to these pathways and their related work authorization. The USCIS Forms Specialist will track communications to and from USCIS relating to each submission. The USCIS Forms Specialist will work closely with a paralegal in this role, and the Specialist’s work will be supervised by a licensed attorney.

The Ukrainian Program USCIS Forms Specialist must have familiarity with the Ukrainian community. Fluency in Ukrainian and Russian and working proficiency in English are required. The Asylum Support Coordinator should be able to work out of the New Haven office. 

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Welcome Team Coordinator (Full-time)

IRIS (Integrated Refugee & Immigrant Services, Inc. www.irisct.org) is a dynamic refugee resettlement agency with offices in New Haven and Hartford, and on-going resettlement efforts throughout the state and across the US. IRIS serves people from all over the world who have fled persecution in their home countries to start new lives and become self-sufficient, contributing members of their new communities.

The Welcome Team Coordinator is a new role that will be an integral part of the Community Engagement Department, serving to recruit, train, place and manage volunteer Welcome Teams to assist resettlement efforts. 

The function of Welcome Teams is to assist newly arrived clients in achieving self-sufficiency, be aware of newly arrived clients’ goals and help them achieve these goals as delegated by the resettlement team, and IRIS Case Managers by organizing and managing existing and new volunteers into small teams to provide a wide range of services to newly arriving refugee families. In this capacity, the Welcome Team Coordinator will serve as a liaison between IRIS Community Engagement Department and the IRIS Case Management Department.

This is, in part, a new program and so the Welcome Team Coordinator would initially be involved with all aspects relating to the development working with staff to understand the needs and opportunities; establishing procedures and policies; developing appropriate training and; in collaboration with IRIS monitoring and compliance team, developing appropriate monitoring and evaluations systems. The Welcome Team Coordinator would then implement the program, developing outreach plans to recruit teams, and training them to work directly with individual newly arrived refugee families. The Welcome Team Coordinator will also incorporate and build on components of the training and systems already in place for that program.

Major Responsibilities:

Development of Program

In cooperation with Community Engagement and Resettlement Departments,  the Welcome Team Coordinator will establish formal policies and procedures to support the program. This would include a series of staff interviews to solicit input, the establishment of monitoring and evaluation systems, the establishment of forms and guidelines, the development of monitoring and evaluations systems,  the creation of training materials, the development of associated outreach materials (slide sets, fliers, etc.) and the establishment of clear communication mechanisms that are efficient and fit for purpose.

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IRIS (Integrated Refugee & Immigrant Services, Inc. www.irisct.org) is a dynamic refugee resettlement agency with offices in New Haven and Hartford, CT. IRIS serves people from all over the world who have fled persecution in their home countries to start new lives and become self-sufficient, contributing members of their new communities. While IRIS has traditionally focused on helping refugees, it is increasingly serving our undocumented neighbors and other
immigrants as well.

IRIS is looking to hire a caring assistant to work alongside the Family Literacy Lead Teacher with the young children and mothers enrolled in the Wilson Library Family Literacy Program, which is held at the Wilson Library, 303 Washington Avenue, New Haven. This program is a collaboration between IRIS, New Haven Adult & Continuing Education Center, and the Collective for Refugee and Immigrant Women’s Wellbeing (CRIW). This is a 7 hours/week, part-time position.

General Description
The Wilson Library Family Literacy Program serves to provide refugee women with quality
English instruction and free childcare for their children. There are four aims of the program:

1. To provide a safe and welcoming environment for refugee women to study and learn English in order to build self sufficiency and create pathways to success for themselves and their families.
2. Provide a positive early education experience for young children that will help them to develop and grow.
3. Provide parent education programming that is reflective of the direct needs of the parents in the program.

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IRIS (Integrated Refugee & Immigrant Services, Inc. www.irisct.org) is a dynamic refugee resettlement agency with offices in New Haven and Hartford, CT. IRIS serves people from all over the world who have fled persecution in their home countries to start new lives and become self-sufficient, contributing members of their new communities. While IRIS has traditionally focused on helping refugees, it is increasingly serving our undocumented neighbors and other
immigrants as well.

IRIS is looking to hire an experienced and caring teacher to work with the young children and mothers enrolled in the Wilson Library Family Literacy Program, which is held at the Wilson Library, 303 Washington Avenue, New Haven. This program is a collaboration between IRIS, New Haven Adult & Continuing Education Center, and the Collective for Refugee and Immigrant Women’s Wellbeing (CRIW). This is a 15 hours/week, part-time position.

General Description
The Wilson Library Family Literacy Program serves to provide refugee women with quality
English instruction and free childcare for their children. There are four aims of the program:

1. To provide a safe and welcoming environment for refugee women to study and learn English in order to build self sufficiency and create pathways to success for themselves and their families.
2. Provide a positive early education experience for young children that will help them to develop and grow.
3. Provide parent education programming that is reflective of the direct needs of the parents in the program.

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